Fraganote - eCommerce Manager (4-6 yrs)

E-commerce Manager

Job Description:

Key Responsibilities:

- Own revenue growth across all e-commerce platforms, including D2C website, marketplaces, and quick commerce

- Identify, onboard, and launch new marketplaces or commerce platforms-from documentation and setup to live listings and marketing integration

- Drive performance and scale revenue with a sharp growth strategy tailored to each platform's algorithm and user behavior

- Manage daily operations including stock sync, pricing, listing optimization, reviews, ratings, platform hygiene, and fulfillment coordination

- Act as the SPOC for platform managers, securing key placements, offers, and campaign visibility across all channels

- Build and maintain analytical dashboards and reports to track channel-wise revenue, conversion rates, sell-through, ad spend, and ROI

- Optimize listings for SEO, A+ content, and conversion, while ensuring visual and content consistency across all channels

- Coordinate with internal teams (ops, media, brand, supply chain) to ensure smooth execution of campaigns, launches, and peak-season operations

- Strategically manage inventory distribution across D2C, marketplaces, and quick commerce to avoid stockouts or dead stock

- Work closely with the ops team to ensure high availability, low RTOs, and fast delivery compliance on hyperlocal and instant platforms

- Stay updated with the latest marketplace features, algorithm changes, seller programs, and tools applying learnings in real time

- Plan and execute marketplace-specific marketing campaigns, festive sales, and new product drops with a conversion-first approach

Qualifications:

- 4-6 years experience in e-commerce (preferably D2C, beauty, FMCG, or lifestyle brands)

- Strong knowledge of onboarding and managing marketplace platforms and quick commerce models (Zepto, Blinkit, Swiggy Instamart, etc.)

- Demonstrated success in growing multi-channel e-commerce revenue with strong ownership of platform-specific growth

- Extremely analytical, number-driven, and performance-oriented-comfortable with dashboards, data, and reporting

- Experience in platform SPOC management, discount planning, pricing control, and conversion strategy

- Familiar with tools like Unicommerce, Seller Central, Nykaa Panel, Swiggy/Zepto dashboards, etc.

- Excellent project management and multitasking skills across fast-paced, high-volume environments

- Strong communication and cross-functional collaboration skills