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325 G4S Jobs
Telecaller
0-4 years
Durgapur, Haldia, Asansol + 2 more
1 vacancy
Telecaller
G4S
posted 4 days ago
Job Role Insights
Fixed timing
Job Description
Country: India Work Location: Kolkata Work Location: , West Bengal, India Openings: 1 Department: Work Mode: On Site Shift: NA Job Type: (Unknown) Experience Range: 0 - 0 Yrs. Preferred Industry: Any Qualification Required: 12th Salary: 22000 Key Skills: Good Communication Skill Functional Area: Security Services
Position : Telle Caller Role Purpose Candidate Profile
We are seeking a proactive and target-oriented Telecalling Recruiter to support high-volume blue-collar hiring for our security guarding operations across Karnataka. This role requires someone who is comfortable working on the phone, engaging with candidates from semi-urban and rural areas, and ensuring a steady pipeline of eligible candidates for training and deployment.
Key Responsibilities
Telecalling & Candidate Sourcing
- Make outbound calls to job seekers, job portals, referral networks, and past candidate databases.
- Clearly communicate job role, salary, documents required, and benefits to prospective candidates.
- Maintain a daily call count and engagement tracker.
Candidate Screening & Follow-up
- Perform initial candidate screening over the phone age, physical fitness, documents, location preferences, etc.
- Convince eligible candidates to report to the nearest training center or recruitment hub.
- Schedule and follow up with candidates for documentation and joining formalities.
Database Management
- Maintain accurate candidate records in Excel or internal software contact info, status, follow-up dates, etc.
- Ensure database is clean, duplicate-free, and updated daily with correct status (Interested / Not Interested / Joined / Rejected).
Outreach & Campaigns
- Support WhatsApp broadcast, SMS campaigns, and local outreach activities as per guidance.
- Coordinate with the field sourcing team for village visits, camps, or referral schemes.
Essential Qualifications & Skills
- Minimum: 10+2 or Graduate in any discipline
- Good communication skills in Bangali, Hindi, and basic English
- Confident and polite phone manner with ability to influence rural candidates
- Basic computer knowledge: MS Excel, WhatsApp, email, and web browsing
- Prior experience in a call center, tele-sales, or recruitment is preferred
- Minimum daily outbound calls: 100 150
- Monthly joining targets: 30+ candidates (for training)
- Regular tracking of follow-ups and database hygiene
- Be part of a global leader in security and manpower solutions
- Fixed working hours and salary with performance-based incentives
- Career growth opportunities into field recruitment, team handling, or HR operations
- Supportive and structured recruitment process with tools, templates, and leads provided
Job Responsibility:
The Ideal Candidate:
Perform an action:
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What G4S employees are saying about work life
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Strict timing
Monday to Saturday
Within city
Day Shift
G4S Benefits
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G4S Kolkata Office Location
Kolkata Office
G4S Secure Solutions India Private Limited, Plot No.7,Biswanath Building,Major Arterial Road(S-E),EN Block,Sector V, Salt Lake City
Kolkata
West Bengal 700091
West Bengal 700091
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