Travel Sales Consultant

Role & responsibilities

Sales & Revenue Generation:

• Achieve and exceed sales targets through active promotion and sales of domestic/international tour packages.
• Build and manage a sales pipeline by identifying and qualifying leads.
• Client Relationship Management:
  
• Understand clients' travel preferences and suggest appropriate packages.
• Serve as the primary point of contact during the sales and booking process.
• Product Knowledge:
  
• Stay updated on global travel destinations, tourism trends, and competitor offerings.
• Provide accurate and compelling information about available travel packages.
• Tour Planning & Booking:
  
• Design and develop inbound/domestic itineraries tailored to client interests.
• Manage hotel bookings, cab arrangements, and daily tour operations.
• Maintain accurate booking records, manage payments and invoice settlements.
• Customer Support:
  
• Handle client queries via phone and email professionally and promptly.
• Resolve complaints efficiently to ensure a high level of client satisfaction.
• Sales Presentation:
  
• Prepare and present customized proposals based on client preferences.
• Highlight the benefits and features of the travel packages offered.
• Reporting & Analysis:
  
• Maintain detailed records of sales activities and client interactions.
• Analyze sales performance and provide input for business development strategies.

Preferred candidate profile

• 1 To 6 years of relevant experience in the travel industry.
• Proven record of achieving or exceeding sales targets.
• Excellent communication, interpersonal, and negotiation skills.
• Knowledge of key tourist destinations and itinerary planning.
• Proficiency in using CRM tools and travel booking systems.
• Ability to multitask and work in a dynamic environment.