Sales Coordinator

Role & responsibilities

• Managing all the sales related activity of the company.
• Supporting the sales team.
• Identifying new sales leads.
• Responding to customers timely, processing inquires via phone, email etc.and contacting potential customers to arrange appointments.
• Making follow- up calls to confirm order.
• Coordinate for Order Processing, Order Clearance, Payment Collections.
• Contact vendors for Negotiation, Placing order & Coordinate with them to receiving the product.
• Material follow up and delivery goods to customer.
• Build long-term relationships with new and existing customers.
• Assisting walk-in customers find what they are looking for.
• To coordinate with Finance Team for Accounts receivable.
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
• Keeping accurate records of all sales and prospecting activities.
• Resolving any sales related issues with customers.
• Completing the administrative needs of the Sales Department.
• CRM implementation & Website updating
• Responsible for day to day sales enquiries from distributors
• Manage and record all sales enquiries via CRM.
• Customer account creation and update via CRM.
• Liaise with logistics/ order desk to ensure equipment for supporting events such as distributor meetings, seminars, exhibitions and trade shows is in place.
• Assist with marketing plan provided by product managers eg website, Social media, advertising, PR distribution.
• General support to sales team as required, travel cover etc.

Preferred candidate profile

• Experience of minimum 2-5 years in Leather Chemical Industry.
• Strong organizational, analytical and interpersonal skills.
• Strong verbal and written communication skills.
• Strong knowledge in Computer applications, MS Office and any software.
• Commercial awareness, initiative and the ability to work as part of a team.
• Proven strategic planning experience at the management level.
• Demonstrated creative and critical thinking skills.
• Good time management and planning skills.
• Good interpersonal and presentation skills.
• Able to meet multiple project deadlines and demonstrate good attention to detail.
• Able to demonstrate an understanding of the needs of the customer.
• Able to work individually as well as part of a team.
• Ability to meet deadlines with minimal supervision.