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43 Herbalife International Jobs
Officer, APC - India
2-8 years
₹ 3.6L/yr - 6.3L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Officer, APC - India
Herbalife International
posted 2 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
THE ROLE:
Provide dedicated support and coaching to Herbalife Nutrition Distributors so that they can conduct their businesses in a correct, ethical, and fair manner.
Provide a world class customer service experience and develop strong partnerships with Herbalife Nutrition Distributors and Business Partners with emphasis on providing subject matter expertise (SME) and support on the Rules of Conduct, Business Marketing Plan, local regulatory requirements, policies, and procedures.
Responsible for case management by performing core investigative tasks:
Obtaining, evaluating and analyzing evidence, take statements, and draft comprehensive reports that summarize the investigation/research efforts.
Analyze data to detect irregularities in Distributor Business Practices, such as volume, order and or receipting trends.
Conduct in-depth investigations of suspicious activity, such as Marketing Plan Manipulation efforts.
Evaluate business practices to identify risk areas for Rules of Conduct and regulatory violations.
Document all investigative activities by using applicable databases and internal systems.
Synthesize current business intelligence or trend data to support recommendations for action.
Prepare recommendation for investigation findings based on factual evidence.
Prepare evidence for presentation with Management and Legal.
Perform proactive research in order to minimize potential violations related to Distributor business activities :
Internet research and/or any media,
Identify or monitor current and potential issues, using business intelligence tools
purchasing products from suspicious channels and/or work with external agencies.
Use critical thinking skills to spot relevant issues; identify, analyze, and weigh relevant evidence in order to draw sound conclusions in complex matters.
Understand due process principles, ability to prioritize, and align with the defined processes and meet SLAs.
Interact and communicate professionally with various departments, Distributors and customers in written, email or in person interactions.
A positive, outgoing personality (especially attitude, enthusiasm and flexibility) with the ability to Work effectively, as a team, with co workers as well as all levels of management
Must be self motivated and highly attentive to detail and follow up.
Excellent verbal and written communication skills in both English as well as local Language. Knowledge in other Dialects would be a plus
Good Administrative skills
Excellent Analytical skills
Excellent Interpersonal skills
Hands on computer skills (Knowledge of MS Office is a plus)
The ability to work flexible hours
The ability to work under Deadline pressure while maintaining a positive, Professional attitude in a very fast paced environment
Two years relevant working experience, and ideally within Distributor Service.
University Graduate
Provide dedicated support and coaching to Herbalife Nutrition Distributors so that they can conduct their businesses in a correct, ethical, and fair manner.
Provide a world class customer service experience and develop strong partnerships with Herbalife Nutrition Distributors and Business Partners with emphasis on providing subject matter expertise (SME) and support on the Rules of Conduct, Business Marketing Plan, local regulatory requirements, policies, and procedures.
HOW YOU WOULD CONTRIBUTE:
Responsible for case management by performing core investigative tasks:
Obtaining, evaluating and analyzing evidence, take statements, and draft comprehensive reports that summarize the investigation/research efforts.
Analyze data to detect irregularities in Distributor Business Practices, such as volume, order and or receipting trends.
Conduct in-depth investigations of suspicious activity, such as Marketing Plan Manipulation efforts.
Evaluate business practices to identify risk areas for Rules of Conduct and regulatory violations.
Document all investigative activities by using applicable databases and internal systems.
Synthesize current business intelligence or trend data to support recommendations for action.
Prepare recommendation for investigation findings based on factual evidence.
Prepare evidence for presentation with Management and Legal.
Perform proactive research in order to minimize potential violations related to Distributor business activities :
Internet research and/or any media,
Identify or monitor current and potential issues, using business intelligence tools
purchasing products from suspicious channels and/or work with external agencies.
Should be visiting Nutrition Clubs and conduct trainings to distributors at different locations.
Use critical thinking skills to spot relevant issues; identify, analyze, and weigh relevant evidence in order to draw sound conclusions in complex matters.
Understand due process principles, ability to prioritize, and align with the defined processes and meet SLAs.
Interact and communicate professionally with various departments, Distributors and customers in written, email or in person interactions.
Uplift and protect Herbalife s reputation through partnerships with Distributors so that their messages are consistent with the company s.
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
Skills
A positive, outgoing personality (especially attitude, enthusiasm and flexibility) with the ability to Work effectively, as a team, with co workers as well as all levels of management
Must be self motivated and highly attentive to detail and follow up.
Excellent verbal and written communication skills in both English as well as local Language. Knowledge in other Dialects would be a plus
Good Administrative skills
Excellent Analytical skills
Excellent Interpersonal skills
Hands on computer skills (Knowledge of MS Office is a plus)
The ability to work flexible hours
The ability to work under Deadline pressure while maintaining a positive, Professional attitude in a very fast paced environment
Experience:
Two years relevant working experience, and ideally within Distributor Service.
Education:
University Graduate
Employment Type: Full Time, Permanent
Read full job description
What people at Herbalife International are saying
Rating based on 9 Officer
reviews
Anonymous · Risk Management & Compliance
in Ludhiana
Likes
They do not put extra pressure to complete the task.
Dislikes
Teams call meeting.
Officer salary at Herbalife International
reported by
34
employees
with 2-8
years exp.
₹3.4
L/yr - ₹6.3
L/yr
At par with the average Officer Salary in India
View more details
What Herbalife International employees are saying about work life
based on 509 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Herbalife International Benefits
View more benefits
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