Senior Service Now Developer

Title: Senior ServiceNow Developer

Exp: 8-15yrs

Location: Should be local to Bhilai, Chhattisgarh. 

As a Senior ServiceNow Developer, you'll be at the forefront of our ServiceNow initiatives. This includes:

• Designing, developing, and implementing robust ServiceNow solutions across various modules like ITSM, ITOM, HRSD, CSM, and custom applications, always keeping best practices in mind.
• Leading and mentoring our junior and mid-level ServiceNow developers in Bhilai. You'll provide invaluable guidance, conduct code reviews, and offer technical support to truly elevate their skills and get them interview-ready.
• Conducting training sessions and workshops for the Bhilai team, covering everything from specific ServiceNow modules to development methodologies and troubleshooting techniques.
• Collaborating closely with stakeholders to grasp business needs and translate them into effective ServiceNow solutions.
• Integrating ServiceNow with other platforms using various methods (REST, SOAP, Integrations Hub, you name it!).
• Creating and maintaining comprehensive technical documentation for all your ServiceNow implementations.
• Participating in the full software development lifecycle from gathering requirements to design, development, testing, deployment, and post-implementation support.
• Troubleshooting and resolving complex technical issues within ServiceNow instances, applications, and integrations.
• Staying ahead of the curve with the latest ServiceNow features and trends to continuously recommend improvements.
• Contributing to the ongoing refinement of our development processes and standards.

We're looking for someone with a strong blend of technical prowess and a passion for mentorship. Here’s what we need:

• A Bachelor's degree in Computer Science, IT, or a related field.
• ServiceNow Certified Application Developer (CAD) certification is non-negotiable.
• ServiceNow Certified System Administrator (CSA) certification is highly preferred.
• A minimum of 5+ years of hands-on experience as a ServiceNow Developer.
• Proven experience developing and implementing solutions across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps).
• Strong command of JavaScript, HTML, CSS, AngularJS, and GlideScript.
• Extensive experience with ServiceNow development best practices, including scripting, workflow configuration, UI policies, client scripts, business rules, ACLs, and transform maps.
• Demonstrated experience with ServiceNow integrations (REST API, SOAP, JDBC, etc.).
• Excellent understanding of the ServiceNow platform architecture and data model.
• Solid grasp of ITIL principles and their application within ServiceNow.
• Exceptional problem-solving and analytical skills.
• Strong communication, interpersonal, and presentation skills.
• The ability to work independently and as part of a team, with a genuine commitment to mentoring and sharing your knowledge.