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ideaForge - PLM System Administrator - Windchill (4-8 yrs)

4-8 years

ideaForge - PLM System Administrator - Windchill (4-8 yrs)

Ideaforge Technology

posted 3 weeks ago

Job Description

PLM System Administrator (Windchill)

Experience : 4+ Years (with 3-4 years as a full-time PLM System Administrator)

Job Summary :

We are seeking a highly skilled and dedicated PLM System Administrator with extensive experience in PTC Windchill.


This role is responsible for the smooth and efficient operation of our Windchill servers, encompassing system configuration, user management, performance tuning, and data security.


Key responsibilities include implementing robust backup and recovery strategies, providing essential technical support, and assisting with engineering application development and workflow optimization.


The ideal candidate will possess strong knowledge of PLM systems, exceptional problem-solving skills, and a collaborative approach to working with engineering teams to enhance processes.

Key Responsibilities :

System Configuration and Maintenance :

- Manage the overall installation, configuration, and ongoing maintenance of the Windchill system.

- Ensure the server infrastructure (hardware, software) supporting Windchill is continuously operational and optimized for performance.

- Handle all aspects of Windchill upgrades, patches, and integrations with other enterprise systems.

User and Group Management :

- Administer user accounts, roles, and permissions within the Windchill system.

- Set up and manage user groups and access controls rigorously based on organizational needs and security policies.

- Ensure user authentication and authorization mechanisms are properly configured and meticulously maintained.

System Monitoring and Performance Tuning :

- Proactively monitor Windchill system performance, troubleshoot complex issues, and optimize system

resources to ensure peak efficiency.

- Implement effective performance tuning measures to improve the overall responsiveness and efficiency of the Windchill environment.

Backup and Recovery :

- Implement and manage robust backup and recovery procedures to ensure the highest level of data integrity and availability for Windchill data.

- Plan and execute comprehensive disaster recovery strategies to minimize downtime in case of system failures.

Security and Compliance :

- Enforce stringent security policies and best practices to protect sensitive data within Windchill.

- Ensure continuous compliance with relevant industry regulations including ISO 27001 : 2022 or similar standards.

- Conduct regular security audits and implement necessary security updates and configurations.

Technical Support :

- Provide expert technical support and troubleshooting assistance to end-users and other administrators of the Windchill system.

- Act as a primary liaison with PTC support for resolving complex technical issues that require vendor assistance.

PLM Implementation and Support :

- Deliver and manage the implementation of the PTC Windchill Product Lifecycle Management PLM suite.

- Provide front-line user support for PLM functionality and ensure data availability for engineering and other teams.

- Define and execute PLM data quality checks to ensure smooth and accurate part and Bill of Material BOM transfer to the ERP system.

- Maintain, execute, and troubleshoot the CAD-PLM-SAP interface, ensuring seamless data flow.

- Document existing processes and propose improvements to the PLM data model and the SAP interface.

- Actively participate in Windchill and SAP User Acceptance Tests UATs.

Server Maintenance :

- Maintain multi-site Windchill servers and ensure their synchronization for distributed operations.

Workflow Management :

- Be able to create and modify workflows within Windchill, specifically for processes like Change Management (ECR/ECN).

Required Skills and Qualifications :

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

- 4+ years of experience relating to installing, upgrading, integrating, and migrating a Windchill environment.

- Must have played a full-time PLM System Administrator role for at least 3-4 years.

- In-depth knowledge of the Windchill PLM system as an administrator, covering all aspects of system

configuration and maintenance.

- Strong knowledge of PLM concepts, including Change Management, Part Management, BOM management, Document Management, and Configuration Management.

- Proficiency in system monitoring and performance tuning techniques for PLM environments.

- Demonstrable ability to manage Backup & Recovery procedures for Windchill data.

- Proven ability to bring a server/system back up in the event of a complex technical issue.

- Should have good knowledge of PLM server configurations.

- Ability to create and modify workflows within Windchill.

- Excellent interpersonal skills, listening, written, and oral communication skills.

- Ability to communicate technical ideas effectively in both technical and user-friendly language.

- Proven ability to exercise independent judgment, effectively prioritize, and execute tasks efficiently.



Functional Areas: IT Hardware & Telecom

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What people at Ideaforge Technology are saying

System Administrator salary at Ideaforge Technology

reported by 1 employee with 8 years exp.
₹8.1 L/yr - ₹10.4 L/yr
66% more than the average System Administrator Salary in India
View more details

What Ideaforge Technology employees are saying about work life

based on 130 employees
53%
68%
45%
100%
Strict timing
Monday to Friday
No travel
Day Shift
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Ideaforge Technology Benefits

Health Insurance
Job Training
Soft Skill Training
Team Outings
Cafeteria
Work From Home +6 more
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