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65 Infinity Learn Jobs
Customer Support Executive
0-5 years
₹ 2L/yr - 2.8L/yr
Hyderabad / Secunderabad
3 vacancies
Customer Support Executive
Infinity Learn
posted 1 day ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Position: Customer Service Executive
CTC: ₹2.8 LPA (Fixed)
Work Location: HYD
Work Schedule:
- 6 days working with 1 fixed week off (between Monday and Friday).
- Saturday and Sunday will be mandatory working days, and no week-offs will be granted on weekends.
Job Description:
Job Summary:
We are seeking a dedicated and customer-focused individual to handle incoming and outgoing calls, including onboarding calls. The candidate should be able to manage queries efficiently and deliver a high level of customer satisfaction.
Key Responsibilities:
- Manage inbound and outbound calls professionally.
- Conduct onboarding calls and assist new users with platform-related queries.
- Accurately log calls and escalate unresolved concerns.
- Ensure proper communication and follow the required call flow.
- Maintain availability as per the assigned shift and process norms.
Required Skills:
- Strong communication skills
- Fluency in English, Telugu, and Hindi is preferred
- Basic computer knowledge and typing skills
Eligibility:
- Any graduate (any degree) is eligible
- Freshers or experienced candidates are welcome
Employment Type: Full Time, Permanent
Read full job description
What people at Infinity Learn are saying
Rating based on 6 Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Likes
People are cooperative and ready to assist. Everyone's support has made me feel comfortable and confident. I have learned to deal and handle with customers concerns more effectively.
- Salary - Excellent
+6 more
Dislikes
Growth within the company could be more structured and quicker for support roles.
Customer Support Executive salary at Infinity Learn
reported by
12
employees
₹2.4
L/yr - ₹6
L/yr
28%
more
than the average Customer Support Executive Salary in India
View more details
What Infinity Learn employees are saying about work life
based on 351 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Infinity Learn Benefits
View more benefits
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