Assistant Manager, Health, Safety, Security & Environment

Role Purpose

As senior member of the JLL India HSSE team, this individual will be responsible for implementing and managing HSSE for one of the JLLs key India WD accounts. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day.

To demonstrate leadership in health, safety and environmental issues, ensuring that the JLL HSSE and Client Management System and Standards are applied across areas of responsibility. To promote a positive, proactive HSSE culture and to influence stakeholders and ensure alignment and compliance with all client HSSE policies and practice.

The role is highly visible, and the work is fast-paced focused on ensuring that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. Successful candidate must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity and flawless execution.

To drive a program for training, audit, measurement and reporting HSSE performance against agreed standards. To implement practical risk management strategies.

What this job involves

Performance

• Implement Global WD HSSE and Client strategic objectives and bring them to life in the Client account, ensuring effective operational relevance within the area of responsibility.
• Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels.
• Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.
• Ensure a continued working knowledge of relevant current legislation.
• Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
• Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards.
• Manage account for incident and accident investigations.
• Support implementation of an effective account HSSE communication plan.

Leadership

• Foster a Culture of Safety across the Account.
• Lead, manage and develop the Account HSSE culture maintaining an appropriate structure to ensure operational HSSE management.
• Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders.
• Proactively develop and manage client relationships ensuring expected service levels are achieved.
• Deliver an exceptional quality of service to Client, as reflected by client feedback.
• Embed JLL WD HSSE requirements and meet client requirements and standards.
• Establish effective relationships and work co-operatively with the Account Teams, Client organizations, and 3rd party vendors.
• Contribute to the WD HSSE program as part of the global HSSE leadership team.
• Ensure 3rd party vendors maintain compliance with JLL WD and Client HSSE Standards at all times.

Standards

• Support the implementation and maintenance of JLL Regional HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLLs HSSE aspirations.
• Drive the development of best practice HSE training programs and resources within the Region.
• Implement HSE strategy and operating protocols for the safety performance of JLLs contractors and supply chain vendors.
• Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation.
• Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.

Build and maintain client relationships

• Develop, and own strong relationships with clients key representatives and local stakeholders.
• Develop, and manage regular localized client meetings and feedback sessions.
• Build a relationship with the client developing trust and demonstrating ownership and drive of innovation and change management.
• Ensure a pro-active approach to understanding the clients changing priorities.
• Creates and enhances standardized processes and infrastructure in order to provide superior and safe real estate and business solutions for our clients.

Develop and lead a high performing team (if any direct reports)

• Positive impact on people and a force for good in the communities in & around the clients sites.
• Attract, develop and retain a team of talented employees; committed to delivering exceptional client results and demonstrating the JLL values.
• Understand strengths, opportunities and skill sets of existing support team and provide day to day management and coaching to increase productivity. Consider location of resources reporting to the account and make appropriate changes over time.
• Identify any gaps in skill sets or resources required to achieve account goals. Prior to adding headcount, understand capacity of existing team or broader resources across the HSSE platform.
• Align the team with client priorities and the account and HSSE functions vision and strategy.
• Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption.
• Improve team performance through regular coaching and feedback.

Every day is different, and in all these activities, wed encourage you to show your ingenuity.

Sound like you To apply you need to be / have

The Candidate

Our ideal candidate will have

• Ability to influence, partner and operate strategically are critical competencies.
• Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems.
• Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts
• Knowledge and understanding of Internationally recognized HSSE Management systems
• Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.
• Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally.
• Ability to work unsupervised and take positive action to resolve issues on own initiative.
• Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications.
• Ability to research and produce management information and specialist reports making recommendations as appropriate.
• Good organisational skills with the ability to balance competing demands and to meet deadlines.
• Strong business acumen.
• Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records.
• Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures.
• Able to lead and inspire, guide and coach, and develop the performance of those managed.

Essential Criteria:

• Minimum 5 years experience developing, implementing, and managing HSSE programs
• Experience in handling hazardous materials, including toxic gases, is highly valued.
• Strong track record HSE management experience within Operational Management systems and working with corporate clients.
• Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets.
• Appropriate recognized Professional HSSE qualifications and memberships.
• ISO 14001 and 45001 Management system development, implementation and auditing experience.
• Experience of implementing HSE technology platforms and data management tools across multiple countries & regions.
• Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.
• Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.
• An agile approach to leadership and stakeholder management able to operate effectively in a matrix structure.
• A strong orientation to goals and measurable results.