Prepare for Your Karm Sales And Services Interview with Real Experiences!
View interviews
AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
10 Karm Sales And Services Jobs
Service Manager
Karm Sales And Services
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
KARM SERVICE is looking for Service Manager to join our dynamic team and embark on a rewarding career journey
- Team Management: Oversee a team of service technicians, coordinators, and support staff
- Provide leadership, guidance, and mentorship to ensure efficient and effective service operations
- Set performance expectations, conduct regular performance evaluations, and provide feedback to team members
- Service Delivery: Ensure the timely and successful delivery of services to customers
- Coordinate service requests, assign tasks to technicians, and monitor progress to ensure customer satisfaction and adherence to service level agreements (SLAs)
- Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs, addressing concerns, and ensuring exceptional service delivery
- Act as a point of contact for escalated customer issues and work towards resolution
- Service Planning and Scheduling: Plan and schedule service activities, including preventive maintenance, repairs, and installations
- Coordinate with customers, technicians, and suppliers to optimize service delivery and minimize downtime
- Resource Allocation and Inventory Management: Allocate resources, including technicians, equipment, and parts, to ensure efficient service operations
- Manage inventory levels, order parts and supplies as needed, and maintain accurate records of stock and usage
- Quality Assurance: Monitor service quality and ensure adherence to established standards and procedures
- Implement continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction
- Conduct regular audits or inspections to identify areas for improvement
- Financial Management: Manage service budgets, monitor expenses, and implement cost control measures
- Analyze financial data, such as service revenue, profitability, and expenses, to identify opportunities for revenue growth and operational efficiency
- Training and Development: Develop and deliver training programs to enhance the technical skills and knowledge of service technicians
- Stay updated with industry trends, new technologies, and best practices in service management
- Provide coaching and professional development opportunities to team members
- Safety and Compliance: Ensure compliance with safety regulations and company policies
- Promote a culture of safety and ensure that service technicians adhere to safety guidelines and use appropriate personal protective equipment (PPE) when performing their duties
- Reporting and Documentation: Prepare and present service performance reports, including key performance indicators (KPIs), customer satisfaction metrics, and financial performance
- Maintain accurate documentation of service activities, customer interactions, and equipment service histories
- 10+ years experience in service
Employment Type: Full Time, Permanent
Read full job description
What people at Karm Sales And Services are saying
Rating based on 2 Service Manager
reviews
Anonymous · Research & Development
in Korba
Likes
Working environment in good and top management very helpful.
- Job security - Excellent
Dislikes
There is lot of politics and growth is not good
- Promotions - Poor
+2 more
Service Manager salary at Karm Sales And Services
reported by
5
employees
with 1-13
years exp.
₹2.4
L/yr - ₹5.7
L/yr
52%
less
than the average Service Manager Salary in India
View more details
What Karm Sales And Services employees are saying about work life
based on 17 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Karm Sales And Services Benefits
View more benefits
Compare Karm Sales And Services with
Bluestock ™
Compare
ACTE
Compare
Birla White
Compare
Zeetech Management And Marketing
Compare
Ricoh
Compare
Easyday Club
Compare
Any Brand
Compare
Electrical Maintenance
Compare
Gold's Gym
Compare
Venus Industrial Corporation
Compare
Netaxis IT Solutions
Compare
IPROCESS BUSINESS SOLUTIONS
Compare
Pie Infocomm
Compare
Ibis
Compare
Pradhan Mantri Kaushal Vikas Yojana
Compare
Meghmani Industries
Compare
Vistra Corporate Services
Compare
Vidya Mandir Classes
Compare
SIAC SKH India Cabs Manufacturing
Compare
Hindustan PowerProjects
Compare
Similar Jobs for you
Service Manager
10-15 Yrs
Raipur
Customer Service, Customer Support, Operations +13 more
Service Technician
0-1 Yrs
Raipur
Electrical Maintenance, Quality Inspection, Servicing +8 more
Sales Executive
10-15 Yrs
Raipur
Digital Marketing, Customer Service, Salesforce +11 more
HR Executive
0-1 Yrs
Raipur
Hospital Administration, Project Management, Recruitment +13 more
Branch Manager
10-15 Yrs
Raipur
Digital Marketing, Customer Service, Salesforce +10 more
Sales Manager
10-15 Yrs
Raipur
Digital Marketing, Salesforce, Sales and Marketing +11 more
Sales Engineer
2-7 Yrs
Raipur
Civil Engineering, Digital Marketing, Salesforce +13 more
Service Advisor
6-11 Yrs
Raipur
Customer Service, Customer Handling, Production Management +9 more
Service Engineer
0-1 Yrs
Raipur
Civil Engineering, Service Engineering, Electrical Maintenance +9 more
Marketing Executive
10-15 Yrs
Raipur
Digital Marketing, Salesforce, Social Media Marketing +13 more
Share an Interview