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Store Manager
Kushal's Fashion Jewellery
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.
Key Responsibilities
Customer Focus
Provide exceptional customer service by going the extra mile to ensure customer loyalty.
Exhibit emotional intelligence to build trust and rapport with customers.
Handle customer queries, concerns, and feedback with professionalism and empathy.
Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture.
Sales Mastery
Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
Leverage data insights to optimize inventory and identify growth opportunities.
Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
Leadership Excellence
Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.
Change Management
Adapt to new business strategies and implement changes effectively within the store environment.
Encourage flexibility among team members to embrace new processes and technologies.
Decision-Making
Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
Allocate resources efficiently to optimize staff productivity and store performance.
Store Operations Excellence
Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention.
Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
Maintain outstanding store condition.
Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.
Candidate Requirement
Bachelor Degree
Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.
Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.
Expert in Microsoft office.
Demonstrated success in achieving sales targets and exceeding customer expectations.
Exceptional customer service orientation with a strong focus on customer satisfaction.
Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
Strong team leadership skills to lead and inspire a team.
Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
Proficiency in store operations, including visual merchandising, stock management.
Understanding of inventory management and loss prevention.
Employment Type: Full Time, Permanent
Read full job description
What people at Kushal's Fashion Jewellery are saying
Rating based on 34 Store Manager
reviews
Anonymous · Sales & Business Development
in Bangalore / Bengaluru
Likes
Nothing to like
Dislikes
Full of politic there is no job security aur tumhen balance zero I'll suggest don't join the camapny
- Salary - Poor
+6 more
Store Manager salary at Kushal's Fashion Jewellery
reported by
89
employees
with 3-14
years exp.
₹3.5
L/yr - ₹7
L/yr
6%
less
than the average Store Manager Salary in India
View more details
What Kushal's Fashion Jewellery employees are saying about work life
based on 179 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Kushal's Fashion Jewellery Benefits
Submitted by Company
Leaves Medical support Inclusive Workplace Maternity Benefits Performance Incentives
Submitted by Employees
View more benefits 
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