Field Engineer

We are seeking a skilled Technician/Field Engineer specializing in Uninterrupted Power Supply (UPS) solutions. The ideal candidate will be responsible for conducting corrective and preventive maintenance at client sites and ensuring optimal performance of power solutions. A key part of this role is maintaining excellent customer relationships through timely service and support.

Roles and Responsibilities

Corrective Maintenance:

• Diagnose and troubleshoot faults in UPS systems and other power equipment.
• Carry out repairs and replacements of defective components.
• Ensure minimal downtime and restore system functionality promptly.

Preventive Maintenance:

• Perform regular inspection and maintenance of UPS systems as per schedule.
• Identify potential issues and address them proactively to avoid system failures.
• Maintain records of maintenance activities for future reference and audits.

Customer Relationship Management:

• Build and maintain strong relationships with clients by providing excellent service.
• Offer technical advice and guidance to clients regarding system usage and care.
• Address customer concerns and queries in a timely and professional manner.
  

Desired Candidate Profile
Education:

• Diploma in Electrical/Electronics Engineering
• ITI in Electrical/Electronics
• Bachelor's Degree in Electronics

Technical Skills:

• Knowledge of UPS systems, batteries, and power solutions.
• Strong troubleshooting and diagnostic abilities.
• Understanding of electrical safety standards and best practices.

Soft Skills:

• Strong customer service and interpersonal skills.
• Ability to work independently and manage time effectively.

Requirements:

• Candidate must own a two-wheeler for field visits.
• Valid driving license and updated vehicle documentation.
• Willingness to travel extensively within the assigned territory.
• Flexibility to work outside regular hours if required.

What We Offer:

• Competitive salary with performance-based incentives.
• Training and certification opportunities on APC / Schneider products.
• Reimbursement for travel and job-related expenses.
• Supportive and collaborative work environment.