Execution Manager Air

Maersk is in midst of significant Transformation. This includes transformation of its Customer Experience, IT and Process Landscape with emphasis on building a world class customer centric organisation.
We are currently seeking a leader for our Air organisation within the Global Shared Service Centre in Navi Mumbai.
This role will report to the Air Lead in the Mumbai Global service centre (GSC). The candidate will own the execution of centralized global Air freight forwarding operations for different countries. He/She will drive the digitalization and transformation efforts of the organization through thought leadership, execution focus and drawing insights from cluster/customer feedback.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk.

What we offer:
Impact: Your work will directly contribute to the success of our global operations.
Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.
Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.
Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees.

• Graduate degree from university with a degree in logistics and international trade.
• Minimum 10 years relevant experience in Air freight forwarding with minimum of 5 years in a leadership position.
• Hands-on experience in Business process management and Business analytics.
• Experience working in a global business environment, including cultural aspects
• Proven Customer management experience and exposure to senior leadership process

• Hands-on experience in Business process management.
• Passionate about driving a customer experience and client centricity
• A strong desire for continuous improvement and discipline of self-learning.
• Proven strong eye for detail on reports and ensures data integrity.
• Leadership skills, be able to lead, motivate and engage the team members.
• Capacity to handle change, stays open to different ideas and support positive changes.
• Drive for results, conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition. Lives the cultural amplifiers of Focus, Simplicity and Teamwork.
• Excellent command of spoken and written English.
• Good communication interpersonal skill and should be able to build good working relationship.