Minfy Technologies - Technical Writer (4-5 yrs)

We are looking for a Technical Writer

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.

You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Your Responsibilities :

- Develop comprehensive documentation that meets organizational standards.

- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.

- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.

- Evaluate current content and develop innovative approaches for improvement.

- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.

- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.

- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.

- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.

- Use photographs, drawings, diagrams, animation, and charts that increase users understanding.

- Select appropriate medium for message or audience, such as manuals or online videos.

- Gather usability feedback from customers, designers, and manufacturers.

Skill Sets/Experience We Require :

- Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

- Firm understanding of the systems development life cycle (SDLC).

- Previous Migration project exp.

- Handson exp. With JIRA & Confluence.

- Proven ability to quickly learn and understand complex topics.

- Previous experience writing documentation and procedural materials for multiple audiences.

- Superior written and verbal communication skills, with a keen eye for detail.

- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

Pedigree : Bachelors/Masters in Computer Science, Engineering or relevant field.