Zonal Sales Manager (10-15 yrs)

Hiring for Zonal Manager for Mumbai Location

Exp-10 Years

Location - Mumbai & Kolkata

Industry Preference - Luxury Brands

Responsible for the following deliverables:

1. Achieve Sales and Profit targets, with a good understanding of premium and luxury product sales

- Responsible for managing multiple profit centers at multiple locations

- Ensuring delivery of sales and margins as per agreed budgets for stores under span of control

- Responsible for Top Line and Bottom Line achievements.

- Identify the most profitable stores and maintain and enhance their output through Contribution and Profitability.

- Augment growth year on year

2. Deliver excellent Customer Service

- Establish relations and network with customers through high standards of customer service with a personalized approach.

- Create high sensitivity amongst the staff and lead by example.

- Groom and coach the team to exhibit international standards of customer care at all the times

3. Prepare, Execute and Map Annual Business Plans and Budgets of Stores

- Prepare Annual Budgets

- Identify weak stores and take measures to augment their performance.

- Responsible for executing new projects of the company at Operations level.

- While executing the new business plans responsible for liaising with all stakeholders including Site Owners/ Proprietors, Civil Functions, Brand Reps, Operations Head and other In-house Departments at the back end.

- Ensure delivery of infra within stipulated timelines in alignment with concerned Departments till the Launch of the new store.

- Responsible for presenting Business Cases & Profitability.

4. Networking with Brand Owners, Existing and Potential Mall Managements

- Manage network with Brand Representatives for successful roll out of the business plans.

- Ensure a regular Contact, networking and follow-up with existing and potential Mall Managements and Appropriate Authorities.

5. MIS and Exemplary Team & performance management

- Maintain a robust store level Data Management (to analyze existing as well as real time data for analysis).

- Track effectiveness of SOPs through feedback data and assess performance against pre-determined measures and benchmarks.

- Ensure Quarterly MIS reporting.

- Take administrative control of the team and act as a guide, trainer and coach

- Prepare Self and team and equip them with updated product and brand knowledge through regular sessions

- Allocate and assess KPIs and KRAs of the team as per Company goals and targets

- Ensure succession planning for key positions

- Identify and implement a growth / development path for HIPO and LOPO employees in the area/ zone.