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181 MSD Pharmaceuticals Jobs
Associate Manager, ServiceNow Developer
2-3 years
Hyderabad / Secunderabad
1 vacancy
Associate Manager, ServiceNow Developer
MSD Pharmaceuticals
posted 2 days ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
- Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
- Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Overview IT Governance Risk and Compliance (GRC) is an essential component of our IT organization, providing support to our Pharmaceutical Research, Supply Chain, and Marketing organizations. Our goal is to radically simplify compliance and risk management, by taking a user-centric approach leveraging automation and self-service. As a Developer, you will be responsible for helping design and build solutions in this space leveraging our ServiceNow platform. In addition to your engineering work, you will play a critical role collaborating with stakeholders across multiple technology teams, helping drive development of an enterprise solution supporting our entire IT organization. The ideal candidate will have a strong background in ServiceNow development, ideally experienced with the Integrated Risk Management (IRM) GRC module.
Responsibilities - Help design, develop, and test customizations to our ServiceNow applications to meet business needs
- Collaborate with cross-functional teams across multiple time-zones to ensure solutions meet requirements
- Troubleshoot and resolve issues related to our custom applications
- Stay current with ServiceNow updates and new features to recommend and drive process improvements
- Help maintain technical documentation
- 2-3 years hands-on ServiceNow development experience
- Proficiency in configuring UI policies and actions, client scripts, business rules, script includes and other ServiceNow components
- Technical expertise in JavaScript, HTML, CSS, JSON, REST & SOAP
- Excellent problem-solving and business analysis skills
- Team player with strong communication and interpersonal skills
- Familiarity with Scrum and Agile development processes
- Curiosity and a willingness to learn
- Hands-on experience with the ServiceNow GRC / Integrated Risk Management module
- Pharma background or experience in other highly regulated industry
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist
- Strong understanding of ITIL/ITSM processes
- Using Jira to manage development activities
- How to make a difference in health care through digital products that users love
- Join a diverse team of passionate professionals in a flexible, international environment
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Employee Status:
Regular Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid Shift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Agile Application Development, Animal Vaccination, Business Analysis, Data Engineering, Data Visualization, Design Applications, Digital Transformation, Governance Risk Compliance (GRC), Information Technology (IT) Support, Information Technology Operations, IT Operation, IT Project Lifecycle, Pharmaceutical Research, Risk Governance, ServiceNow Platform, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing Preferred Skills:
Job Posting End Date:
08/15/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Employment Type: Full Time, Permanent
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What people at MSD Pharmaceuticals are saying
What MSD Pharmaceuticals employees are saying about work life
based on 287 employees
Flexible timing
Monday to Friday
Within city
Day Shift
MSD Pharmaceuticals Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Education Assistance 
Work From Home 
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