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60 N Consulting Global Jobs
servicenow developer
N Consulting Global
posted 3+ weeks ago
Job Role Insights
Key skills for the job
Job Description
- Requirements Analysis:
- Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications.
- Design and Development:
- Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards.
- Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components.
- Implement and configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database)
- Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB.
- Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management.
- Develop and maintain integrations between ServiceNow and other monitoring tools and systems.
- Integration:
- Integrate ServiceNow with other systems and applications as needed.
- Develop and maintain integrations using web services, APIs, and other integration technologies.
- Collaboration:
- Work closely with cross-functional teams, including system administrators, business analysts, and quality assurance teams, to deliver high-quality solutions.
- Collaborate with stakeholders to gather feedback and make necessary adjustments to meet evolving business needs.
- Testing and Quality Assurance:
- Conduct unit testing and participate in quality assurance activities to ensure the reliability and functionality of developed solutions.
- Documentation:
- Create and maintain technical documentation, including design specifications, user guides, and test plans.
- Support and Maintenance:
- Provide ongoing support and maintenance for ServiceNow applications, troubleshooting and resolving issues in a timely manner.
- Training:
- Train end-users and support teams on new features and functionality.
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Proven experience as a ServiceNow Developer with expertise in ServiceNow platform configurations and customizations.
- Strong understanding of ITSM and business process automation concepts.
- Proficient in JavaScript, HTML, CSS, and other web technologies.
- Experience with ServiceNow integrations and web services.
- ServiceNow certification(s) is a plus.
- ServiceNow development skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced and dynamic environment.
- Detail-oriented with a commitment to delivering high-quality solutions.
Employment Type: Full Time, Permanent
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