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1 Neolotex Business Solutions Job
Customer Care Executive
Neolotex Business Solutions
posted 3+ weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
Ideal Profile
- You have at least 1 year experience including solid experience in a similar role within Telecommunications.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments
- You are a strong networker relationship builder
Employment Type: Full Time, Permanent
Read full job description
What people at Neolotex Business Solutions are saying
Customer Care Executive salary at Neolotex Business Solutions
reported by
3
employees
with 1
years exp.
₹1
L/yr - ₹3.4
L/yr
26%
less
than the average Customer Care Executive Salary in India
View more details
What Neolotex Business Solutions employees are saying about work life
based on 30 employees
Strict timing
Monday to Friday
No travel
Day Shift
Neolotex Business Solutions Benefits
View more benefits
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Customer Care Executive
0-2 Yrs
Bangalore / Bengaluru
Compliance, Relationship, Service Delivery +2 more
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