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Net Impact
Solutions
9 Net Impact Solutions Jobs
1-5 years
₹ 2.3L/yr - 3.3L/yr
Noida
10 vacancies
Chat Process - Noida Sector 62
Net Impact Solutions
posted 2 weeks ago
Fixed timing
Key skills for the job
We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses.
Job Title/ Designation - Sr. Customer Service Associate - Chat Process
Process - Telecom
Location - Noida, Sector 62
Days of working : 5 Days a week / Rotational off and shifts
Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance
Qualification - Graduation is Mandatory
Remuneration - 27K CTC PM
Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous.
Roles & Responsibilities:
Handling customer queries on chat or Email .
Handling customer escalations/grievances.
Handling escalations on chat or Email.
Providing resolution to the customers.
Interested candidates can connect with Ms. Sanjana on 8527857726.
Employment Type: Full Time, Permanent
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