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based on 3.2k Reviews

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761 NTT DATA, Inc. Jobs

Systems Integration Advisor

NTT DATA INFORMATION PROCESSING SERVICES PRIVATE L IMITED

 · 

4.0

 based on 3.2k Reviews

5-7 years

Hyderabad / Secunderabad

Systems Integration Advisor

NTT DATA, Inc.

posted 3 weeks ago

Job Role Insights

Flexible timing

Key skills for the job

Transcription Python AWS Computer Networking Linux Administration VMware

+ 23 more

Job Description



Your Role

As a member of the Security Technology Operations (STO) team at Client, the Lvl2 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress"™ MOVEit. The role involves taking a lead in incidents and service requests, supporting the product lead and service manager, and providing advanced troubleshooting and mentorship to more junior Lvl1 team members.



Key Responsibilities:
  • Lead and manage incident and request handling
  • Attain and maintain SLAs and KPIs, providing detailed reporting and the timely escalation when necessary to management
  • Ensure system/application alerts are promptly acknowledged and actioned
  • Escalate complex issues to STO management and leadership as necessary
  • Lead and support patching, upgrades, and configuration changes with onshore team members
  • Manage high-priority incidents and requests related to file transfers
  • Ensure strict compliance with audit controls and evidence requirements
  • Lead troubleshooting of complex file transfer issues and support Lvl1 team members
  • Mentor and share advanced knowledge with Lvl1 analysts
  • Identify and help implement automation and optimization opportunities



    • Experience:
  • Prior experience with and understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB
  • 5-7 years of experience in a security operations role.
  • Proven advanced troubleshooting capabilities
  • Exceptional communication skills and the ability to mentor junior team members





    • Your Role

    As a member of the Security Technology Operations (STO) team at Client, the Lvl2 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress"™ MOVEit. The role involves taking a lead in incidents and service requests, supporting the product lead and service manager, and providing advanced troubleshooting and mentorship to more junior Lvl1 team members.



    Key Responsibilities:
  • Lead and manage incident and request handling
  • Attain and maintain SLAs and KPIs, providing detailed reporting and the timely escalation when necessary to management
  • Ensure system/application alerts are promptly acknowledged and actioned
  • Escalate complex issues to STO management and leadership as necessary
  • Lead and support patching, upgrades, and configuration changes with onshore team members
  • Manage high-priority incidents and requests related to file transfers
  • Ensure strict compliance with audit controls and evidence requirements
  • Lead troubleshooting of complex file transfer issues and support Lvl1 team members
  • Mentor and share advanced knowledge with Lvl1 analysts
  • Identify and help implement automation and optimization opportunities



    • Experience:
  • Prior experience with and understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB
  • 5-7 years of experience in a security operations role.
  • Proven advanced troubleshooting capabilities
  • Exceptional communication skills and the ability to mentor junior team members





    • Employment Type: Full Time, Permanent

    Read full job description

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    What people at NTT DATA, Inc. are saying

    4.1
    Rating based on 11 System Integration Advisor reviews

    Likes

    Its a global company and got some decent clients and perks will be 5-15% for different bands.They got some good practice and it all depends on your manager.

    • Skill development - Good
      • +4 more
    Dislikes

    We got typical indian managers who are tough to handle at times with their Indian mentality but if you work for in client location you are free on your own and get good names and move on with your career aspiration.

    Read 11 System Integration Advisor reviews

    System Integration Advisor salary at NTT DATA, Inc.

    reported by 133 employees with 5-13 years exp.
    ₹19 L/yr - ₹32.5 L/yr
    At par with the average System Integration Advisor Salary in India
    View more details

    What NTT DATA, Inc. employees are saying about work life

    based on 3.2k employees
    67%
    82%
    69%
    62%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    NTT DATA, Inc. Benefits

    Work From Home
    Health Insurance
    Cafeteria
    Soft Skill Training
    Job Training
    Free Transport +6 more
    View more benefits

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