Ola Electric Mobility - Regional Sales Manager/Sales Head - Auto Two Wheeler (12-16 yrs)

Job Title : Regional Sales Manager

Location : Delhi

Level : Associate Director

Position type : Full time

Key Roles & Responsibilities:

Qualifications, Experience & Skills:

Lead Experience Centers Operations:

- Oversee the operations of stores within the region, ensuring effective customer engagement and conversion strategies are implemented to drive sales and enhance brand experience.

Sales Funnel Management and Performance Monitoring:

- Set KPIs for different channel sales teams and actively manage the sales funnel, analyzing performance metrics to identify areas for improvement and optimize sales processes.

After-Sales Strategy Implementation:

- Develop and implement after-sales strategies to maximize customer satisfaction and minimize complaints, working closely with relevant teams to address customer concerns and ensure a seamless post-purchase experience.

Collaborate with Marketing and Fulfillment Teams:

- Collaborate with the Marketing and Communications team to coordinate promotional events and product launches, as well as with the Fulfillment team to ensure timely delivery

Continuous Improvement and Team Development:

- Conduct competitor analysis to stay informed about market trends, guide and coach the sales team to enhance performance, and improve operational management systems and processes to drive efficiency and productivity.

- Additionally, recruit, train, and supervise staff to ensure a high-performing team capable of delivering world-class customer service.

- Master's degree in Business, Marketing, or a related field; MBA preferred.

- 12+ years of experience in regional sales management, preferably in the automotive sector.

- Proven track record of meeting or exceeding sales targets in a fast-paced environment.

- Strong leadership, negotiation, and interpersonal skills.

- Deep understanding of the automotive retail channel and/or fleet sales.

- Ability to travel frequently within the region.

- Passion for clean energy and sustainability is a strong plus.