Pointo - Manager - Sales & Operations (6-10 yrs)

Job Overview:

- We're looking for a dynamic and proactive Sales and Operation Manager to lead and manage end-to-end operations and sales activities for our Jaipur region.

- You will be responsible for managing the local team, driving sales, optimizing operational efficiency, and ensuring smooth coordination between departments to deliver outstanding results.

Key Responsibilities:

Sales Management:

- Drive revenue targets and meet monthly sales goals for the region

- Develop and implement strategic sales plans to expand customer base

- Identify new business opportunities, partnerships, and B2B leads

- Monitor performance of sales executives and support their growth

Operations Management:

- Oversee daily operations including logistics, fulfillment, and support

- Coordinate with central teams for inventory, dispatch, and service issues

- Ensure SOPs are followed and local compliance is maintained

- Resolve operational bottlenecks and customer escalations efficiently

Team Leadership:

- Hire, train, and manage on-ground sales and ops staff

- Set goals, review KPIs, and maintain high team morale

- Foster a culture of accountability, performance, and growth

Reporting & Analysis:

- Prepare weekly/monthly reports on sales, revenue, and operations

- Analyze sales data and suggest improvement strategies

- Provide regular updates to senior leadership

Key Skills Required:

- Strong leadership and communication skills

- Hands-on experience with sales CRM tools and operational dashboards

- Ability to handle multiple stakeholders and fast-paced environments

- Problem-solving mindset with attention to detail

- Familiarity with local market dynamics in Jaipur and surrounding areas

Educational Qualification:

- Bachelor's degree in Business Administration, Sales, Operations, or related field

- MBA is a plus