Customer Service Representative

Profile: Associate Service Consultant About Policybazaar.com

Mission: Make Indias billion-plus households financially safe and secure

Values: Fairness to all our stakeholders

Vision: A healthy and well-protected India

What would be the roles and responsibilities

• Providing complete information about the product to the customer.

• Solving all product or service related issues of the customers.

• Preparing the Customer Service Guidelines

• Keeping a Record of the Customers

• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.

• Keeping a proper record of the customers.

• Maintaining and updating the information of the customers regularly.

• Providing the best possible solution to the queries of the customers.

• Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate

• Should be Confident & Dynamic.

• Should have a bent towards Sales.

• Excellent interpersonal and listening skills

• Good persuasion skill.

• Should be efficient in converting customer interest into sales.

What do we offer?

• Amazing work culture.

• Complete Day shift.

• 6 Day working • 1 Roster off

• Unlimited Incentives

• Good opportunity for career progression.

• GMC- Group medical coverage

• Gratuity is paid as per applicable law which is over and above total offered CTC

Contact Person- Prerna- 9311504109 || prernasaraswat@gmaiil.com