Mobile B2C BSS OSS Solution Architect Service fulfilment

Overview

*Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience.
*Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers
*Should have solid understanding on different Service Fulfilment journey metrics.
*Should have solid understanding of different BSS/OSS applications that support Lead to Cash journey.
*Should have strong understanding of different Channels, Product Catalog, Order Orchestration, Provisioning & Activation
*Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects.
*Should have expertise in:
**Designing multi-channel Enterprise solutions among BSS domains CRM, Order Management, BPM, OmniChannel implementations, TMForum Open APIs , Catalog, Intelligence platforms etc
**Knowledge on Event/Data driven architecture, micro service framework and API integration
**Experience in designing enterprise systems in BSS

Responsibilities

Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development).

Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles.

Experience in working with business and application teams to collect requirements and deliver solutions.

Experience in BSS/OSS is must, at least 5+ Years.

Understands Open API or TMF API specification or API based integration with partners

Define L2/L3 data model using reference data architecture like SID

Developing micro services-based architecture

TMF - open digital architecture or similar framework to develop channels architecture

Experience of using modelling tools for architecture development

As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions.

Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses.

Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required.

Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs.

Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business.

Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery.

Good experience in data modelling and integration patterns.

Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA)

Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services

Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations.

Able to deliver intelligent business insights through translation of reports and analytics.

Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage.

Conduct proof-of-concept (POCs) for requirements.

Good communication and Presentation skills.

Good to have

Understanding of autonomous networks and closed loop automation

Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework

Knowledge of 5G & IoT

Experience in any of the COTS products

Experience in Network optimization techniques

Understanding of intelligent applying across OSS land scape

Experience of working on network technologies

Knowledge of DevOps and open-source tools

Experience in any one of the programming languages - Java or Python

Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra

Working with development teams and product managers to build software solutions/web applications


Bachelor's degree (in any field) is mandatory.
MSc/BE /Masters with specialization in IT/Computer Science is desired.
Atleast 5 years of work experience.

Adaptability and experience working in multi-channel delivery projects is preferred.