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Progressive
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29 Progressive Infotech Jobs
Desktop Support Engineer L2 || Immediate Joiners ||
2-5 years
₹ 3L/yr - 3.8L/yr
Jaipur, Jodhpur
2 vacancies
Desktop Support Engineer L2 || Immediate Joiners ||
Progressive Infotech
posted 4 days ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Role & responsibilities:
Job Title: Smart Hands Engineer
Key Responsibilities:
- Handle incident and service requests, including ticket creation, updates, and closure.
- Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment.
- Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support.
- Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change).
- Participate in IT transitions, internal audits, project work, and VC setups.
Required Skills & Qualifications:
- Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree.
- Excellent communication is required.
- L1: 1 to 4 years of hands-on experience in IT support roles.
- Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure.
ITIL knowledge or certification is preferred.
Employment Type: Full Time, Permanent
Read full job description What people at Progressive Infotech are saying
Rating based on 11 Desktop Support Engineer L2
reviews
Anonymous · IT & Information Security
in Chennai
Employees at Progressive Infotech appreciate the work-life balance, learning opportunities, and supportive management. Many also feel a sense of job security.
Progressive Infotech has not provided salary hikes for the past three years
Desktop Support Engineer L2 salary at Progressive Infotech
What Progressive Infotech employees are saying about work life
Progressive Infotech Benefits
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