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1 Imarque Solutions Quality Analyst Job

Quality Analyst

1-4 years

Chennai

1 vacancy

Quality Analyst

Imarque Solutions

posted 3+ weeks ago

Job Role Insights

Fixed timing

Job Description

Job Description :
  • Randomly audit required number of calls on daily basis.
  • Providing timely and accurate feedback to agents for improvement areas .
  • Take corrective actions by doing data analysis to improve process efficiency.
  • Work upon the action plans to improve Quality scores.
Candidate Profile :
  • 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
  • Excellent Communication Skills Multilingual are added advantage.
  • Immediate Joiners Preferable.

Employment Type: Full Time, Permanent

Read full job description

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What Quality Analyst at Imarque Solutions are saying

Quality Analyst salary at Imarque Solutions

reported by 18 employees
₹1.3 L/yr - ₹3 L/yr
51% less than the average Quality Analyst Salary in India
View more details

What Imarque Solutions employees are saying about work life

based on 321 employees
59%
67%
65%
91%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Imarque Solutions Benefits

Submitted by Company
Free Food
Health Insurance
Job Training
Soft Skill Training
Submitted by Employees
Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Cafeteria +6 more
View more benefits

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Imarque Solutions Chennai Office Locations

View all
Chennai, Tamil Nadu Office
Headquarter
Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet. Chennai, Tamil Nadu
600018
Chennai, Tamil Nadu Office
Headquarter
1st floor, 9-10, Sir Thyagaraya Rd, Parthasarathi Puram, T. Nagar, Chennai, Tamil Nadu 600017 Chennai, Tamil Nadu
600017

Quality Analyst

1-4 Yrs

Chennai

BPO, Data Analysis, Auditing +1 more

3+ weeks ago·via naukri.com
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