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Application Support Engineer
Quantum Phinance
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities
1. Offsite/Onsite Application Support - Issue tracking, change management, user training, audit support, regular follow-ups
2. Testing/diagnosis of issues, business scenarios
3. Documentation-Internal documentation, user manual update, RCA document
4. Coordination with internal and external stakeholder
5. Understanding the issue from business and product point of view and providing appropriate solution/resolution
Required Qualifications/Skills
1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work experience as Application support and 0-1 years of work experience as Business Analyst
2. Basic documentation/presentation
3. Good communication and interpersonal skills
4. Analytical thinking and problem-solving capability
5. Good Excel knowledge
Desired Qualifications
Previous experience working in the Software Services domain, preferably for BFSI sector
1. Offsite/Onsite Application Support - Issue tracking, change management, user training, audit support, regular follow-ups
2. Testing/diagnosis of issues, business scenarios
3. Documentation-Internal documentation, user manual update, RCA document
4. Coordination with internal and external stakeholder
5. Understanding the issue from business and product point of view and providing appropriate solution/resolution
Required Qualifications/Skills
1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work experience as Application support and 0-1 years of work experience as Business Analyst
2. Basic documentation/presentation
3. Good communication and interpersonal skills
4. Analytical thinking and problem-solving capability
5. Good Excel knowledge
Desired Qualifications
Previous experience working in the Software Services domain, preferably for BFSI sector
Employment Type: Full Time, Permanent
Read full job description
What people at Quantum Phinance are saying
Application Support Engineer salary at Quantum Phinance
reported by
1
employee
with 2
years exp.
₹2.8
L/yr - ₹3.6
L/yr
37%
less
than the average Application Support Engineer
Salary in India
View more details
What Quantum Phinance employees are saying about work life
based on 48 employees
Flexible timing
Monday to Friday
Within city
Day Shift
Quantum Phinance Benefits
View more benefits
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