Technical Writer

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our product. You will join a team and work collaboratively with business analysts, developers, quality engineers, product managers, and usability experts to make our products easier to use.

• Act as a leader in documentation and work with internal teams including product managers, business analysts, and developers to obtain an in-depth understanding of the product and the documentation requirements.

• Determine the needs of users of technical documentation.

• Work with team to make products and instructions easier to use.

• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

• Write easy-to-understand user interface text, online help, and developer guides.

• Create tutorials to help end-users use a variety of applications.

• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.

• Create and maintain the information architecture.

• Actively work with internal teams to meet delivery timelines in-line with product releases.

• Be a partner with the team and ensure the documentation is up-to-date with the latest releases and features.

• Use effective animation, graphs, illustrations, or photographs to increase users understanding of the documentation.

• Standardize content across platforms.

• Passionate to collect feedback and update/improve content frequently.

• 3 or more years of Technical Writer experience. Preference will be given to candidates who have experience working with product-based companies or enterprise applications.

• Proven working experience in technical writing of software documentation such as platform manuals, user manuals, release notes, articles, blogs, stories, online help, developer guides, tutorials, etc.

• Ability to deliver high-quality documentation paying attention to detail.

• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

• Excellent written skills in English.

• Strong working knowledge of Microsoft Office.

• Exposure to Adobe tools like Robohelp, Photoshop, Illustrator.

• Basic familiarity with the SDLC and software development.

• Advanced communication, and team interaction skills.

• Understanding of digital technologies and associated accessibility standards (Web Technologies and Mobile application Guidelines).

• Experience in converting Technical documents to HTML pages with basic knowledge of CSS and Styles is preferred.

• Experience in animation, graphs, illustrations, or photographs.

• University degree in Computer Science, Engineering or equivalent preferred.