Reservations Coordinator

Are you passionate and drien enough to fill our house We e got first class rooms your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy the experience!

Our Reserations Team are natural organizers, sales drien with finicky attention to detail and totally tuning into guests needs. They are first class and strie to delier a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Reserations Superisor/ Executie, you will join a team that is passionate about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do!


Key Responsibilities of the Reserations Superisor/ Executie:
-Supports the smooth running of the reserations department, where all aspects of the guest journey and experience are deliered to the highest leel
-Works proactiely to improe guest satisfaction and comfort, deliering a positie and timely response to guest enquiries and problem resolution
-Deliers on plans and objecties where reserations initiaties & hotel targets are achieed
-Superises the reserations team fostering a culture of growth, deelopment and performance within the department
-Accountable for ensuring that costs and inentory are controlled, that productiity and performance leels are attained
-Builds and maintains effectie working relationships with all key stakeholders
-Reiews and scrutinizes the performance of the business, proiding recommendations that will drie financial performance
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required

Requirements of the Reserations Superisor/ Executie:
-Experience in reserations
-Strong superisory and managerial skills with a hands-on approach and lead-by-example work style
-Commitment to deliering exceptional guest serice with a passion for the hospitality industry
-Ability to find creatie solutions with proen problem-soling capabilities offering support where required
-Personal integrity, with the ability to work in an enironment that demands excellence, time and energy
-Experience of working with IT systems on arious platforms
-Strong communication skills


Join us in our mission to make eery moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we beliee that people are our number one asset. As one of the world s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.