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22 rebootXP Jobs
Team Lead
rebootXP
posted 1 week ago
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Key skills for the job
Job Description
Job position : Team leader - sales
Key Responsibilities
- Team Management: Supervise a team of sales agents assign tasks, manage shifts, and drive daily operations in.indeed.com+12squadstack.com+12stringeex.com+12expertia.ai.
- Sales Targets: Set, track, and meet team KPIs (e.g., sales revenue, conversion rate, AHT, CSAT) .
- Coaching & Training: Deliver regular mentoring, feedback, call reviews, and skill training sessions .
- Performance Monitoring & QA: Monitor metrics, conduct quality audits, address shrinkage or attrition, and liaise for escalations olibr.com.
- Customer & Client Management: Resolve tough customer queries, uphold SLAs, and build client trust expertia.ai.
- Reporting & Analytics: Generate and share sales and service reports, trend analyses, and improvement plans simplyhired.co.in.
- Process Improvement: Spot areas for process optimization and champion enhancements jobs.weekday.works+6simplyhired.co.in+6olibr.com+6.
- Floor Support: Provide real-time support and micro-coaching on the floor stringeex.com.
interested candidate plz whats app and call me on 9311240715
Employment Type: Full Time, Permanent
Read full job description
What people at rebootXP are saying
Rating based on 4 Team Lead
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Likes
That it's a fast growing company.
Dislikes
Work culture, work to be done in unpaid hours plus unnecessary working over underived tools. Plus no agents get help over mental health. Personal comments over personal life. No recognition from client and client over empowering nature even after multiple feedback.
- Skill development - Poor
+2 more
Team Lead salary at rebootXP
reported by
4
employees
₹3.5
L/yr - ₹5
L/yr
55%
less
than the average Team Lead Salary in India
View more details
What rebootXP employees are saying about work life
based on 116 employees
Strict timing
Monday to Saturday
No travel
Day Shift
rebootXP Benefits
View more benefits
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