Vacancy For International Voice Process

Urgent requirement For International Voice Process...!

Contact HR (Banani) - 7044219047

Email ID - banani.karmakar@marketstar.com

Role: Account Strategist

Experience: 0 to 6 years

Facilities: Cab provided, Night Shift Allowance, Incentives

Working days: 5 days working from office

Skills: Excellent Verbal communication in English and convincing skills.

Job Description:

-Listen to the call effectively and comprehend the implicit & explicit ask of the customer.

-Able to convince, provide short & long term solutions aligned to the customer's business goals.

-Build rapport with the customer and maintain rational/neutral communication.

-Handle objections and continue the conversation to a productive outcome.

-Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement.

-Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.

-Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement.

-Develop and maintain subject matter expertise on client's marketing solution offerings.

-Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform.

-Provide updates to the management team on your pipeline and sales forecast objectives and key results.

-Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

-International Voice LOB Experience including using of Dialers for OB Calls.

-Exceptional written & verbal communication skills.

Qualifications:

-1-5 years of overall relevant experience (Sales process experience or International Voice Process).

-Graduate in any field.

-Sales knowledge on social media platform.

-Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides).

-Candidates should be flexible with rostered day offs and working in shifts.

-Salesforce software working knowledge is good to have.

Regards,

Banani Karmakar

7044219047

Disclaimer:  MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately