MLR (Medical, Legal, and Regulatory) Process Specialist

About organization

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role.

Lets talk about the team

Youll be part of the Marketing Operations team, which plays a crucial role in managing the Medical, Legal, and Regulatory (MLR) review processes . This team acts as the central hub for coordination, accuracy, and timely execution of marketing material reviews. With expertise in regulatory compliance and project management, the team ensures that every marketing asset is audit-ready and aligned with business goals. Collaboration across global, cross-functional teams drives continuous improvement and marketing excellence.

Lets talk about the role

We are seeking a detail-oriented and highly organized professional to manage the Medical, Legal, and Regulatory (MLR) review processes from submission through final approval and archival. You will serve as the key liaison for marketing materials, ensuring completeness, accuracy, and compliance throughout the review lifecycle. Your role will include tracking review progress, managing document control systems, and driving improvements using process data and metrics.

Key Responsibilities:

• Serve as the primary point of contact for submitting marketing materials into the Medical, Legal, and Regulatory (MLR) review processes
• Review submissions for completeness, accuracy, and compliance before routing to appropriate stakeholders
• Track materials throughout the review cycle to ensure timely progress and approval
• Oversee uploading of approved files into document control systems, maintaining proper classification, version control, and audit readiness
• Partner with marketing teams to provide guidance on submission requirements and MLR expectations
• Monitor and report on process metrics such as review cycle times and volume to identify and implement continuous improvements

Lets talk about you

• 7+ years of experience in marketing operations, regulatory compliance, or a related function
• Familiarity with asset management and review systems/tools (e.g., Workfront, Aprimo) is highly desirable
• Strong organizational and project management skills with the ability to manage multiple deadlines effectively
• Exceptional attention to detail and commitment to accuracy in process execution
• Excellent communication skills and proven ability to work collaboratively with cross-functional, global teams

Joining us is more than saying yes to making the world a healthier place. Its discovering a career thats challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!