CRM Executive (Real Estate)

KRA for CRM Executive

• Coordinating With Builder as well client for refund documentation.
• Preparing Documents of Allotted units.
• Coordinating with sales member regarding Customer KYC.
• Maintain the File Work.
• Maintaining MIS.
• Follow-up with the builder regarding Allotment letter, Payment receipts, Demand Letters and Refund.
• Collect outstanding payments from clients through phone calls, emails, and other means to reduce bad debt for the company
• Provide exceptional customer service to resolve client inquiries and concerns
• Record collection work in a clear and logical manner to maintain accurate records
• Gather and update essential customer contact information, including phone numbers, addresses, company information, and other relevant details

Requirements:

• Bachelor's degree or above
• Strong communication, negotiation, and coordination skills
• Proactive and optimistic personality with the ability to work well under pressure
• Ability to work effectively as part of a team
• Proficiency in English; knowledge of Hindi
• Female candidates only

Note: Please apply only if you meet the specified requirements and qualifications.