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RV Solutions - Business Analyst (5-8 yrs)
RV Solutions
posted 3+ weeks ago
Flexible timing
Job Title: Post-Sales Business Analyst.
Location: Noida.
Experience: 58 Years.
Employment Type: Full-time.
Job Overview:
We are seeking a Post-Sales Business Analyst with 58 years of experience to bridge the gap between client expectations and project execution.
The ideal candidate will be responsible for gathering post-sale requirements, managing client relationships, and ensuring successful solution delivery through documentation, analysis, and support.
Key Responsibilities:
- Engage with clients post-sale to gather detailed functional and technical requirements.
- Prepare and maintain documentation including:
- AS-IS / TO-BE processes, SRS, FRS, BRD, use cases, process flows, and mockups.
- Provide support to delivery and implementation teams, ensuring client needs are met.
- Conduct gap analysis and solution validation with internal teams and stakeholders.
- Prepare project proposals, handover documents, and technical reports.
- Collaborate with clients and internal teams to ensure change management is aligned and adopted effectively.
- Lead presentations and demos for stakeholders during the onboarding and post-implementation phase.
- Identify potential risks, escalations, and contribute to problem-solving and resolution strategies.
Area of Expertise:
- Visualizing practical solutions based on real-time feedback.
- Identifying and refining customer requirements.
- Addressing and resolving client concerns post-deployment.
- Maintaining long-term customer relationships through strategic follow-ups.
Functional Areas: Other
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