Senior Associate - Payroll

Function and Role Overview: Hays Business Services (HBS) is the shared services for Hays Plc. This role sits in the Finance Shared Services (FSS) division of HBS, providing centralized function and process support for the Hays Plc business.

The role is responsible for supporting the delivery of manual and electronic timesheet processing and query resolution for temporary workers across all specialisms.

Roles & Responsibilities:

• Key in paper timesheets/holiday pay/expenses submitted by worker/consultants/payroll teams
• Handling timesheet exceptions/errors
• Provide support across all temp payroll teams within the finance support services (FSS), supporting other team leaders to improve their processes and performance
• Two-way communication with Hays offices due to nature of queries (inbound and outbound query tracking)
• Awareness and understanding of key performance indicators (KPIs) to ensure targets are met and follow the escalation matrix
• Escalate issues promptly where required

Preferred Candidate Profile:

• Finance graduate and relevant experience of timesheet entry and exceptions management for 2 to 5 years
• Experience with full-cycle payroll management
• Prior experience with US/UK Payroll process
• Proven experience of timesheet entry and timesheet exceptions management and building strong relationships with other departments