Associate / Senior Associate

• Creating, editing, reformatting, and modifying Word documents, Excel spreadsheets and PowerPoint presentations

• Understand client s project requirements and recreate the document using MS Office tools, templates and macros provided

• Format documents using automatic/multi-level numbering, marking and generating Table of Contents, Table of Authorities and working with Cross references

• Creating merge letters and labels, including marketing materials

• Scan documents and images in Word format (using OCR scanner, tif, or .jpg format, pdf format)

• Saving/uploading documents onto the document management system and using workflow tools effectively

• Creating and editing PDF files in Nuance/Adobe Acrobat Professional

• Creating and editing Visio documents

• Decipher handwritten text and incorporate handwritten markups into a document

• Review work completed by other associates carefully to ensure quality

• Correspond and clarify any queries on requests from customer/onsite

• Setup requests in workflow management system for others on the team or yourself to work on

• Return completed and reviewed work to customer

Personal Success Characteristics:

• Must be able to demonstrate expert level skills in using Microsoft Office suite

• Must be able to operate standard office equipment, such as telephones, personal computers, office machines and adding machines

• Must be willing to work in rotational shifts and flexible to stay back or report early to shift depending on business requirements

• Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints

• Ability to maintain confidential information and work in a fast paced, dynamic and creative organization

• Must possess the ability to communicate effectively with employees and customers in a friendly, pleasant manner

• Must possess skills of a well-organized, self-motivated, problem solver and detail oriented who can work independently

• Must be able to follow processes and instructions as outlined by client

Previous Experience Requirements:

• Minimum 2 years of Word processing experience

• Proficiency in Microsoft Office, Nuance/Adobe Acrobat Professional is a must