3 Purplle.com Senior Executive Jobs

We are seeking a dedicated individual to fulfill the role of B2C Logistics. The candidate will be responsible for ensuring smooth logistics operations, effective communication, and coordination with various stakeholders, including vendors, 3PL providers, and internal teams. The ideal candidate will possess regional knowledge, good computer skills, and excellent communication abilities.

Key Responsibilities:

B2C Operations

1. Coordinate all aspects of B2C logistics day-to-day operations including Last Mile Deliveries, Middle Mile connections, transportation planning, route optimization, carrier management, and delivery scheduling.

2. Oversee the fulfillment of customer orders, ensuring accuracy, timeliness, and compliance with service level agreements (SLAs).

3. Data mining and analysis to churn out meaningful intelligence to improve Customer Delivery Experience

4. Analyze key performance indicators (KPIs) to evaluate the effectiveness of logistics operations and identify areas for improvement.

5. Develop and maintain relationships with third-party logistics providers, carriers, and other vendors to negotiate contracts, resolve issues, and optimize service levels.

6. Regional Knowledge: Familiarity with Indian topography, roads, and transportation routes to facilitate efficient logistics operations.

7. Communication and Coordination: Effective communication and coordination with different logistics stakeholders to ensure seamless operations.

8. Resolving Pickup and Drop Issues: Prompt resolution of any issues related to pickups and drops to minimize disruptions in operations.

Field Visit

Regular visits to B2C/B2B vendor Hubs/DCs for understanding callouts, addressing concerns, and building strong relationships

Competencies

1. Willingness to address emergencies in non-working hours

2. Basic Logistics Knowledge: Understanding of basic logistics principles and processes to facilitate smooth operations.

3. Stakeholder Management: Skillful management of relationships with various stakeholders involved in the logistics chain.

4. 3PL Management: Oversight of third-party logistics providers to ensure adherence to service level agreements and quality standards.

5. Vendor Performance Management: Monitoring and evaluating vendor performance to drive continuous improvement.

Qualifications:

Bachelor degree in Logistics, Supply Chain Management, Business Administration, or a related field. Engineering preferred.

Prior experience in logistics operations or warehouse management preferred.

Excellent communication, interpersonal, and problem-solving skills.

Proactive attitude and ability to work effectively in a fast-paced environment