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2 Chegg SME Jobs

Subject Matter Expert - Web Development

3-6 years

₹ 1.2 - 6.3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Subject Matter Expert - Web Development

Chegg

posted 3+ weeks ago

Job Role Insights

Flexible timing

Job Description

  • Work experience of 3 years in the relevant industry is recommended , with a portfolio to prove skill sets. Experience in EdTech will be an added advantage.
  • Strong communication skills are essential for delivering live lessons to students in the US.
  • Proficiency in facilitating sessions via Zoom or other online platforms is required .
  • Diversified and in-depth subject knowledge with the required degree.
  • Good grasp of subject-specific software/tools.
Primary Responsibilities:
  • Perform all core activities (Grading, Livechat , QA , Live Lessons Video Weekly Tutoring ) within the given guidelines and achieve a QA score of 80% and above.
  • Deliver quality (QA score will validate ) content in terms of Grading and Livechat .
  • Review the expert s (Mentor Sessions) content as per the latest guidelines and processes.
  • Proactively learn new activities / software / core-subjects and be a part of projects as and when required .
  • Work on difficult tasks across all activities and deliver content without compromising quality.
  • Provide suggestions/changes to activity guidelines or process documents.
  • Review the content from external sources of all difficulty levels and send detailed feedback.
  • Identify weak areas (Subject/Process) of the MNEs in the team and update them to the Lead.
  • Handle queries from outside experts (MNEs).
  • Provide on-demand video support for students.
  • Participate in community support initiatives to assist students and resolve their queries.
  • Conduct QA sessions as needed to enhance student understanding and engagement.
  • Train MNEs and m onitor their progress throughout their first 90 days (about 3 months) of onboarding.
  • Support and guide MNEs in their day-to-day processes .
  • Curate new tools and technology for respective subjects.
  • Suggest additions/corrections in the current curriculum.
  • Suggest new courses to be added as per market demand.
  • Gauge incoming volume for chat and grading and suggest redistribution of working shifts as and when needed.
  • Prepare initial reports for SME grading contribution and Livechat effectiveness.

Employment Type: Full Time, Permanent

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What SME at Chegg are saying

4.0
Rating based on 411 SME reviews

Likes

Work from home and we can work at our available my time.

  • Skill development - Excellent
Dislikes

no job security

  • Job security - Bad
  • +3 more
Read 411 SME reviews

SME salary at Chegg

reported by 1.5k employees
₹0.6 L/yr - ₹7.2 L/yr
35% less than the average SME Salary in India
View more details

What Chegg employees are saying about work life

based on 1.5k employees
93%
47%
91%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Chegg Benefits

Work From Home
Job Training
Education Assistance
Soft Skill Training
Cafeteria
Health Insurance +6 more
View more benefits

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Chegg New Delhi Office Location

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New Delhi Office
401 Corporate One, Plot Number 05, Jasola, New Delhi, Delhi 110025, India New Delhi
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Subject Matter Expert - Web Development

3-6 Yrs

₹ 1.2 - 6.3L/yr (AmbitionBox estimate)

Kolkata, Mumbai, New Delhi +4 more

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3+ weeks ago·via naukri.com

Subject Matter Expert Web Development

1-5 Yrs

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