Soulflower - eCommerce Specialist - Marketplace & Website (3-5 yrs)

Role : Ecommerce Specialist for Marketplace & Website (2 position).

Location : Marol.

Report to : Key Account Manager.

Working days: Mon to Sat (full 6 days).

Job Summary :

- We are looking for a dynamic and detail-oriented Ecommerce Manager for Marketplace & Website to manage and grow our online business across both domestic and cross-border platforms.

- The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.

Key Responsibilities:.

Platform Management (Domestic & International):.

- Manage day-to-day operations across e-commerce platforms such as Soulflower Website, Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc.

(Cross-border).

- Upload and optimize product listings, monitor pricing, promotions, and competitor activity.

- Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.

Sales & Revenue Growth:.

- Work towards achieving sales targets by driving growth across e-commerce platforms.

- Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.

- Implement promotional campaigns and measure ROI for different channels and geographies.

Inventory & Supply Chain Coordination:.

- Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.

- Maintain optimal inventory levels on domestic and international platforms.

- Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.

Marketing & Merchandising:.

- Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.

- Ensure high-quality visual and content standards for product pages.

- Monitor customer reviews and ratings to improve product listings and service quality.

Reporting & Analytics:.

- Prepare and present weekly/monthly performance reports.

- Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.

- Provide actionable insights to management to support strategic decisions.

Qualifications & Experience:.

- Bachelor's/Master's degree in Business, Marketing, or related field.

- 3 years of relevant experience in e-commerce (domestic and/or cross-border).

- Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.

- Understanding of cross-border commerce regulations, logistics, and payment systems.

Key Skills:

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal abilities.

- Proficiency in MS Excel, data analytics, and dashboarding tools.

- Self-starter with the ability to multitask and manage time effectively.

Preferred:.

- Experience with global marketplaces (Amazon Global, Noon, etc.

- Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.