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Engaged Employer

Kushal's Fashion Jewellery

Compare

3.7

based on 179 Reviews

Video summary

19 Kushal's Fashion Jewellery Store Manager Jobs

Store Manager

Kushals Retail Pvt LTd

3.7

based on 179 Reviews

5-10 years

Chennai

1 vacancy

Store Manager

Kushal's Fashion Jewellery

posted 1 week ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Sales Operations Retail Visual Merchandising Stock Management

+ 4 more

Job Description

The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilities

Customer Focus

Provide exceptional customer service by going the extra mile to ensure customer loyalty.

Exhibit emotional intelligence to build trust and rapport with customers.

Handle customer queries, concerns, and feedback with professionalism and empathy.

Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture.

Sales Mastery

Drive sales to meet or exceed store sales targets, including achieving category-wise targets.

Leverage data insights to optimize inventory and identify growth opportunities.

Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.

Leadership Excellence

Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.

Manage team dynamics, resolve conflicts, and foster a collaborative work environment.

Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.

Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

Adapt to new business strategies and implement changes effectively within the store environment.

Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.

Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.

Allocate resources efficiently to optimize staff productivity and store performance.

Store Operations Excellence

Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention.

Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.

Maintain outstanding store condition.

Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate Requirement

Bachelor Degree
Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.

Expert in Microsoft office.

Demonstrated success in achieving sales targets and exceeding customer expectations.

Exceptional customer service orientation with a strong focus on customer satisfaction.

Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.

Strong team leadership skills to lead and inspire a team.

Excellent communication and interpersonal skills for effective team interaction and conflict resolution.

Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.

Proficiency in store operations, including visual merchandising, stock management.

Understanding of inventory management and loss prevention.

Employment Type: Full Time, Permanent

Read full job description

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What Store Manager at Kushal's Fashion Jewellery are saying

3.3

Rating based on 34 Store Manager reviews

Anonymous · Sales & Business Development in Bangalore / Bengaluru

Likes

Nothing to like

Dislikes

Full of politic there is no job security aur tumhen balance zero I'll suggest don't join the camapny

Salary - Poor

+6 more

Read 34 Store Manager reviews

Store Manager salary at Kushal's Fashion Jewellery

reported by 89 employees with 3-14 years exp.

₹3.5 L/yr - ₹7 L/yr

6% less than the average Store Manager Salary in India

View more details

What Kushal's Fashion Jewellery employees are saying about work life

based on 179 employees

50%

38%

51%

100%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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