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10 Nutanix System Reliability Engineer Jobs
Systems Reliability Engineer III
6-9 years
Bangalore / Bengaluru
1 vacancy
Systems Reliability Engineer III
Nutanix
posted 3 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Opportunity
Are you a top-tier Systems Reliability Engineer with a strong expertise in networking, virtualization, and cloud technologies, along with a passion for delivering exceptional customer support? If so, you'll thrive in our dynamic hybrid team at Nutanix, where you'll have the opportunity to work on cutting-edge projects, collaborate with leading technology specialists, and make a meaningful impact on customer satisfaction in a supportive environment that prioritizes growth and work-life balance.
About the Team
The Systems Reliability Engineer III will join a dynamic and collaborative team focused on delivering exceptional customer support and ensuring the reliability of services at Nutanix. Based in Pune, this team is composed of top-tier technology specialists who thrive on innovation and problem-solving. Emphasizing a culture of continuous learning, knowledge-sharing, and teamwork, the team is dedicated to improving customer satisfaction and contributing to overall business success by working on cutting-edge projects that directly impact customers experiences and successes.
You will report to the Sr. Manager, Worldwide Support, who fosters a supportive and customer-centric leadership style. This manager emphasizes collaboration and growth, ensuring that each team member has the opportunity to excel in their role. The work setup for this position is hybrid, requiring team members to be in the office three days a week for meetings and collaboration, while allowing flexibility for remote work on other days.
This role does not require any travel, enabling you to focus on delivering outstanding support and service to customers while maintaining a healthy work-life balance in a hybrid setup.
Your Role
- Troubleshoot and resolve complex technical issues, ensuring high customer satisfaction.
- Collaborate with developers to identify product defects and enhance serviceability.
- Analyze customer data to mitigate risks and improve product reliability.
- Foster partnerships with technology allies for collaborative issue resolution.
- Contribute to and expand internal and external knowledge bases for continuous improvement.
- Mentor junior team members to foster a collaborative and growth-oriented culture.
- Gather customer feedback to drive product enhancements in collaboration with development teams.
- Provide rotational support coverage during weekdays and off-hours as necessary.
What You Will Bring
- 7-9 years of experience in Systems Reliability Engineering or similar roles
- Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, Cloud, or Enterprise Storage
- Proficient in communication, both written and verbal, for effective cross-team collaboration
- Experience in directly resolving complex technical issues with customers
- Degree in Engineering or Computer Science preferred
- Customer-driven mindset focused on delivering high-quality support experiences
- Familiarity with technologies from partners such as VMware, Citrix, and Microsoft
- Ability to develop tools and enhance internal and external knowledge bases
Employment Type: Full Time, Permanent
Read full job description
What System Reliability Engineer at Nutanix are saying
Rating based on 5 System Reliability Engineer
reviews
Anonymous · IT & Information Security
in Pune
Likes
1. Good allowance on weekends 2. No night shifts 3. Cab, Health Insurance, and meal benefits are good 4. Technical Support Team members' collaboration is good when it comes to discussion of solving complex issues 5. RSU benefit 6. 2 days/week work from home
Dislikes
1. Poor Management and Training 2. High expectations from Management ie (8/10 is a low score) 3. No work-life balance 4. Near to Zero appraisals 5. Micro-management if you get a low score 6. Phone call support for a minimum of 45 minutes every day
System Reliability Engineer salary at Nutanix
reported by
48
employees
with 1-8
years exp.
₹18.7
L/yr - ₹27
L/yr
20%
more
than the average System Reliability Engineer Salary in India
View more details
What Nutanix employees are saying about work life
based on 174 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Nutanix Benefits
Submitted by Company
Wellbeing Medical, Life & Disability Insurance Leave Transport, Mobile & Internet
Submitted by Employees
View more benefits 
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Nutanix Bangalore / Bengaluru Office Location
Bengaluru Office
9th Floor Mercury Block,
Prestige Technology Park,
Marathahalli Kadabeesanahalli,
Bengaluru,
Karnataka
560103
Bengaluru
560103
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