Head - Human Resources - Healthcare (15-18 yrs)

We are currently hiring for the position of Head Human Resources, Ludhiana. Our Client is a prestigious tertiary care institution known for its excellence in patient care, medical education, and community outreach programs.

Position Overview:

Role: Head Human Resources

Location: Ludhiana, Punjab

Industry: Healthcare / Hospital

Experience: 15+ years in HR with 35 years in a senior leadership role (preferably healthcare/service sector)

Qualification: MBA/PGDM in HR or equivalent

1. Key Focus Areas:

- Strategic HR leadership

- Labor management & compliance

- Talent acquisition and workforce planning

- Employee engagement & retention

- Training & development

- Compensation, payroll, statutory adherence

- HR operations & policies

This is a pivotal role in shaping the people and culture strategy for a leading healthcare institution operating 24x7.

Be a strategic and operational partner to the leadership team.

- Ensure operational excellence towards HR ops focusing on the employee life cycle from onboarding to exit.

- Foster a diverse, open, transparent culture.

- Responsible to manage employee grievances and violations including disciplinary actions whenever required.

- Execute the end-to-end performance management process in collaboration with Managers, leadership & C&B Team.

- Manage stakeholder expectations and ensure regular connects.

- Manage processes associated with career development- goal setting, internal job rotation, performance enhancement program.

- Monthly reporting of HR dashboards and any adhoc business requirements of HR Metrics.

- Responsible for driving the employee engagement survey action.

- Assisting HR leader in various requirements.

2. HR Center of Excellence

- Curate customized solutions and programs aligned to business and HR objectives.

- Curate programs focusing on Talent Engagement, retention and development.

- Guide team and managers issues related to compliance, performance, behavior of the employees and provide support to HODs and Managers.