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26 Unity Small Finance Bank Jobs
Collections Specialist
Unity Small Finance Bank
posted 5 days ago
Job Description
Role:
- Ensuring the repayment of overdue debts.
- Ensuring the achievement of the established plans.
Job Responsibilities:
- Negotiate with clients to ensure repayment of overdue debts.
- Make outbound calls to clients, adhering to established norms and standards for phone communication, to notify them about the occurrence/existence of overdue/unauthorized debts and the necessity of repayment.
- Handle incoming calls promptly.
- Investigate and resolve issues related to uncredited repayment amounts in client accounts, based on the client lists provided.
- Identify reasons for non-payment of overdue debts and determine repayment timelines.
- Appropriately respond to and address client complaints and dissatisfaction.
- Maintain record the outcomes of interactions with debtors.
.
Required Skills and Knowledge:
- Fundamentals of computer-based information processing technologies.
- Experience in dpd collections
- Proficiency in English, Hindi language.
- DRA Certified
Employment Type: Full Time, Permanent
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What Unity Small Finance Bank employees are saying about work life
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Strict timing
Monday to Saturday
Within city
Day Shift
Unity Small Finance Bank Benefits
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