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11 Venera Technologies Jobs
Technical Support Engineer
Venera Technologies
posted 3+ weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Trouble-shoot issues reported by global customers and prospects.
- Follow-up with customers and internal teams until a ticket gets resolved.
- Helping customers with their technical queries during pre-sales and post-sales.
- Document and track issues to closure through helpdesk.
- Preserve important inputs in repository taken from customer cases and update them in knowledge base.
- Update/maintain Application documentation.
- Pre-release (UAT) testing of Application.
- Conduct product assessment activities such as performance tests.
- Monitor the Cloud services and maintain the upkeep of all Cloud systems.
- Strong verbal and written communication skills. Good command on English.
- Willing to work in any shift as we will be providing 24 7 support.
- BBE/B.Tech, ME/ M.Tech from reputed engineering colleges
Employment Type: Full Time, Permanent
Read full job description
What people at Venera Technologies are saying
Technical Support Engineer salary at Venera Technologies
reported by
1
employee
₹4.5
L/yr - ₹5.8
L/yr
At par with the average Technical Support Engineer Salary in India
View more details
What Venera Technologies employees are saying about work life
based on 11 employees
Strict timing
Monday to Friday
No travel
Day Shift
Venera Technologies Benefits
View more benefits
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