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Client Partner - APAC Market - IT (18-25 yrs)

18-25 years

Client Partner - APAC Market - IT (18-25 yrs)

Vidpro Consultancy Services

posted 3+ weeks ago

Job Description

The Purpose of This Role - Translate Company Account's strategy into plans and provide direction/ leadership in order to deliver strategic and business objectives.

- Responsible for revenue and margin targets for accounts assigned to Client Partner/ Sr Client Manager.

- End to end ownership on new/existing business proposals right from RFI/RFP/RFQ responses till MSA/SOW execution.

- Build and maintain relationships with key business and technology stakeholders to ensure timely delivery of products/services.

- Responsible for account landscaping, stakeholder mapping, relationship management, customer advocacy and strategic quarterly reviews with customers.

- Publish and track monthly business forecasts along with contingency plan in case of revenue shortfall.

- Accountable for billing efficiency, utilization targets and resource fulfilment.

- Able to achieve customer satisfaction scores/targets.

- Motivate and develop high capability professionals to successfully build an excellent team.

- Ensure succession plans in place for key roles and develop plans to avoid single points of dependency.

- Ensure that the team fully understands the requirements & deliverables, meets deadlines and prioritizes engineering tasks.

- Provide robust technical recommendations in order to provide solutions which have a significant. impact on business performance in the short and longer term, exploiting opportunities and mitigating risk.

- Ensure all projects of work are appropriately assessed, designed, planned, resourced, scheduled and delivered in a timely and cost effective manner in order to ensure best value for customer.

- Develop budget and resource plans for the department to ensure business objectives are delivered in accordance with financial and performance targets.

- Identify, assess and manage risk for an area to ensure operational technology risks are mitigated and technology performance is maintained.

- Build the capability of the team, own and drive account and organization goals and objectives.

- Through effective recruitment, performance management and training ensure that the team is well. equipped for additional challenges.

- Build a culture of people excellence.

- Value you will Deliver.

- Achieve top line and bottom line targets for the account.

- Delivery of short term and long term plans for the account.

- Create an organizational design that supports account vision.

- Reduce voluntary attrition to 10% or less.

- Formal engagement plan for liaising with key senior customer stakeholders.

- Fully collaborate with the leadership team on all activities as well as solicit support on activities undertaken.

- Our Ideal Candidate comes with Overall experience 18-25 years managing product engineering accounts and offshore development centers working closely with global teams.

- Experience includes at least 3 years' experience in independent account ownership.

- Technical/ Functional Competency.

- IT Software Development, Digital Solutions, Digital Transformation background are mandatory.

- Basic understanding of technology & of software development methodologies especially as relating to developing custom software for customers.

- A proven and consistent track record of meeting revenue targets.


Functional Areas: Other

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