VOIS -Hiring L&D & LMS Administrator(1-5 Year)

of a Role purpose: Management and administration of online and classroom based trainings for Vodafone global businesses including functional and system administration.

Key accountabilities and decision ownership:

• Create and update classroom and online courses/trainings in the Learning Management System (LMS)
• Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing
• Enrolment/Mark attendance of learners for classroom sessions where this has not been carried out online
• Become a virtual member of the LMS community / Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement
• Deliver learning requests/tasks within the KPIs set (e.g. SLA, TAT, Quality)
• Scheduling and execution of planned training
• Track and Monitor attendance, feedbacks and effectiveness. Share with respective stake holders and raise flags when required
• Managing learning management system.
• Vendor management, instructor evaluation
• Helping trainees in solving all training queries
• Overall management of all calendar and ad hoc program
• Maintaining training material, approved instructors, and contents repository
• Marinating financial (PR/PO) tracker
  Providing all relevant reports based on training data. Coordination with SCM (Supply Chain Mgmt.) team.
• Marinating and updating Training Process and procedure documents repository
• Introduce and Implement ideas for training assessment/effectiveness measures improvement
• Delivers Training Programs / Modules based on training plan requirements and according to a business-driven schedule
• Designs and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences.

Core competencies, knowledge and experience [max 5]:

• 2-3 years work experience in L&D or LMS training/HR operations role
• Domain knowledge for e-learning, classroom and virtual class learning administration in any LMS platform
• LMS configuration, LMS administration, SuccessFactors LMS knowledge (preferred)
• Knowledge of any LMS Learning Management systems (advantage)
• Effective communication: Should be able to converse effectively with global employees/stakeholders
• Work with partners (globally) to assess their needs and develop system driven solution keeping end user experience.
• Collaborate with other teams to drive transformation, process simplifications, automations, etc.
• Proficiency in MS Office Suite
• Data analysis and logical thinking (elementary)
• Knowledge of PowerApps platform (advantage)

Must have technical / professional qualifications:

• BCA/ BSc/MSc/BCom/BBA/MBA
• Training and Development/LMS knowledge (preferably SuccessFactors)
• Basic proficiency MS Office Suite