Assistant Store Manager - QSR

Role & responsibilities

• Day to Day store operations.
• Driving the sales targets parameters & achieving the same.
• Customer delight, Maintaining & elevating service standards.
• Customer contentions handling & service recovery.
• Hygiene & Upkeep of the lounges.
• Ensuring proper grooming of staffs.
• Driving the P&L & Establishing effective Cost control strategies.
• Banking & reconciliations of various pay modes.
• Lounge level MIS Report generation.
• Ensuring Vigilance & loss prevention.
• Staff Deployment /Management by establishing Duty Roster well in advance.
• Daily Briefing of the team & documentation of same.
• Monthly review of the store team & suggesting improvements.
• Recruitment of team members & Retention of Team Members.
• Inventory Management forecasting / par stock/ indenting.
• SOP implementation & adherence.
• Taking care of Repair & maintenance of the store.
• Establishing & adherence to Preventive maintenance schedule.
• In-store, Out-store Events Management.
• Safety & Security of the overall lounge.
• On Job training of the team.

Preferred candidate profile

• Hotel Management Preferred.
• Should be good communication.
• Presentable.
• Experience from QSR would be an added advantage.