Senior Salesforce Business Analyst (7-10 yrs)

Position : Senior Salesforce BSA

Location : Chennai/ Hyderabad/ Noida/ Gurugram/ Bangalore/ Mumbai/ Pune

Exp : 7 years

Notice : Immediate to 30 days

Note : The candidate should be comfortable to work till 12.00 am IST

Duties and responsibilities :

We are looking for a Senior Salesforce Business Analyst with experience of at least 6+ years who would play a vital role in developing client relationship for Salesforce implementations.

Responsibilities :

- The candidate would be responsible for consulting the client, gather requirements, build process workflows, and guide the development team and the business team to structure for project success.

- The individual will be working closely with our different teams, leading a team of salesforce developers, QA, and training business team as and when required. Responsibilities :

- Consult and liaise with stakeholders to gather and confirm business requirements

- Analyze and consolidate information to develop solutions to ensure business requirements are achieved

- Document quality user stories

- Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts.

- Provide expert support to key stakeholders in managing system and process changes.

- Provide expert advice on application solutions.

- Produce functional, technical and system design documentation.

- Conduct feasibility studies of applications and system solutions.

- Create test scenarios for applications and enhancements, ensuring functional requirements are met.

- Facilitate testing of new Salesforce functionality rollouts.

- Utilize and champion agile techniques to deliver on competing requirements.

- Develop complex reports and dashboards to support the delivery of business key metrics.

Certifications :

- Must have Salesforce Admin certification.

- Good to have Salesforce Business Analyst Certification.

- Good to have IIBA certification.