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Software Trainee
Young Minds Technology Solutions
posted 3+ weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Conduct a minimum of 15 client training sessions daily on the Petrosoft software platform.
- Clearly explain product features, setup, and usage to clients in an effective and friendly manner.
- Deliver training sessions in multiple South Indian languages (Kannada, Tamil, Telugu, Malayalam, etc.) based on client preference.
- Ensure a high level of client satisfaction by addressing queries, demonstrating patience, and providing post-training support as needed.
- Maintain detailed records of training sessions and feedback from clients.
- Collaborate with the product and support teams to stay updated on new features and client concerns.
- Participate in continuous learning to improve training techniques and product knowledge.
Required Skills :
- Bachelors degree in Computer Science, IT, or related field (Freshers welcome).
- Strong communication and presentation skills.
- Proficiency in at least 2-3 South Indian languages is a must .
- Tech-savvy with a basic understanding of software systems.
- Ability to handle multiple client sessions efficiently and with quality.
- Good interpersonal skills and a client-first attitude.
- Prior experience in training or customer support (even as an intern) is a plus.
- Knowledge of the petroleum or retail software industry will be an added advantage.
Employment Type: Full Time, Permanent
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What people at Young Minds Technology Solutions are saying
Software Trainee salary at Young Minds Technology Solutions
reported by
5
employees
with 1-2
years exp.
₹2
L/yr - ₹4.2
L/yr
33%
less
than the average Software Trainee Salary in India
View more details
What Young Minds Technology Solutions employees are saying about work life
based on 82 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Young Minds Technology Solutions Benefits
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