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Observe.AI
2.6
based on 9 Reviews
Company Overview
Company Locations
Working at Observe.AI
Company Summary
Observe.AI specializes in Contact Center AI, enhancing customer service efficiency and agent performance through comprehensive call analytics and quality assurance automation.
Overall Rating
2.6/5
based on 9 reviews
NaN% below
industry average
Critically rated for
Promotions, Job security, Work satisfaction
Work Policy
Monday to Friday
100% employees reported
Flexible timing
86% employees reported
No travel
100% employees reported
Day shift
100% employees reported
View detailed work policy
About Observe.AI
Founded in2017 (8 yrs old)
India Employee Count--
Global Employee Count51-200
HeadquartersSan Francisco, California, United States (USA)
Office Locations
San Francisco
|
Websiteobserve.ai
Primary Industry
Other Industries
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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows.
With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.
Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
Mission: Transform every customer experience with Contact Center AI
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Observe.AI Ratings
based on 9 reviews
Overall Rating
2.6/5
How AmbitionBox ratings work?
5
3
4
2
3
0
2
1
1
3
Category Ratings
3.4
Company culture
3.3
Salary
3.0
Skill development
2.9
Work-life balance
2.9
Work satisfaction
2.7
Job security
2.3
Promotions
Observe.AI is rated 2.6 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Observe.AI Reviews
Compare Observe.AI with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 2.6/5 based on 9 reviews | 3.9/5 based on 641 reviews | 3.1/5 based on 627 reviews | 2.9/5 based on 589 reviews |
Highly Rated for |  No highly rated category | Work-life balance Company culture Salary | No highly rated category | No highly rated category |
Critically Rated for | Promotions Job security Work-life balance | Promotions | Job security Promotions Company culture | Job security Skill development Promotions |
Primary Work Policy | - | Hybrid 78% employees reported | Work from office 66% employees reported | Work from office 55% employees reported |
Rating by Women Employees | 1.8 Bad rated by 3 women | 3.8 Good rated by 109 women | 3.2 Average rated by 149 women | 2.8 Poor rated by 84 women |
Rating by Men Employees | 2.9 Poor rated by 5 men | 3.9 Good rated by 490 men | 3.1 Average rated by 441 men | 2.9 Poor rated by 400 men |
Job security | 2.7 Poor | 3.4 Average | 2.7 Poor | 2.5 Poor |
View more
Observe.AI Salaries
Observe.AI salaries have received with an average score of 3.3 out of 5 by 9 employees.
Senior Integration Engineer
(6 salaries)
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₹29.8 L/yr - ₹40 L/yr
Devops Engineer
(5 salaries)
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₹42 L/yr - ₹54 L/yr
Software Development Engineer
(5 salaries)
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₹28.6 L/yr - ₹40 L/yr
Software Engineer
(5 salaries)
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₹30.2 L/yr - ₹53.9 L/yr
Senior Product Manager
(5 salaries)
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₹36.7 L/yr - ₹66 L/yr
Senior Software Engineer
(4 salaries)
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₹40 L/yr - ₹51 L/yr
Associate Product Manager
(4 salaries)
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₹26.1 L/yr - ₹33.3 L/yr
Machine Learning Engineer
(4 salaries)
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₹39 L/yr - ₹45 L/yr
Administration and Facilities Manager
(4 salaries)
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₹17.5 L/yr - ₹22 L/yr
Senior Artificial Intelligence Engineer
(4 salaries)
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₹10.8 L/yr - ₹27 L/yr
Observe.AI Interview Questions
Observe.AI Jobs
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Current Openings
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Observe.AI FAQs
When was Observe.AI founded?
Observe.AI was founded in 2017. The company has been operating for 8 years primarily in the Software Product sector.
Where is the Observe.AI headquarters located?
Observe.AI is headquartered in San Francisco, California. It operates in 2 cities such as Bangalore / Bengaluru. To explore all the office locations, visit Observe.AI locations.
Does Observe.AI have good work-life balance?
Observe.AI has a work-life balance rating of 2.9 out of 5 based on 9 employee reviews on AmbitionBox. 44% employees rated Observe.AI 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Observe.AI reviews for more details.
Is Observe.AI good for career growth?
Career growth at Observe.AI is rated as poor, with a promotions and appraisal rating of 2.3. 44% employees rated Observe.AI 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Observe.AI reviews for more detailed insights.
What are the cons of working in Observe.AI?
Working at Observe.AI does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 9 employee reviews on AmbitionBox.
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